Business Analysis Manager

As a Business Analysis Manager, Sales Operations, you will serve as a trusted business partner to Sales Leadership by providing operational insight, analytical support, and process leadership. You will apply specialized knowledge of sales operations, business analysis, and industry practices to support data-driven decision-making and improve the effectiveness of the sales organization.

You will work independently, using sound judgment in complex situations, while partnering with Sales Leadership, Global Sales Operations, Finance, and other cross-functional stakeholders. This role supports the sales forecast cadence, pipeline management, performance analysis, operating rhythms, process improvement, and strategic initiatives that contribute to improved sales performance and business outcomes.

• →Lead sales analysis and intelligence efforts, delivering actionable insights and recommendations on performance against KPIs and business objectives.
• →Drive strong pipeline management and a disciplined forecasting cadence that incorporates both leading and lagging indicators.
• →Conduct deep analysis of sales metrics to uncover performance and productivity trends.
• →Perform specialized operations analyses to inform strategic decisions.
• →Provide high-level data analysis and present insights to senior management.
• →Collaborate with Segment and Regional Sales VPs, Global Sales Operations, and Finance to ensure complete and accurate delivery of all sales planning components.
• →Establish and maintain best-in-class sales operating rhythms and cadences.
• →Offer expert guidance and ensure effective adoption and usage of sales tools and systems.
• →Independently identify and drive process improvement initiatives.
• →Lead and manage specialized and complex projects.

• Bachelor’s degree from an accredited college or university in business, finance, economics, analytics, information systems, or a related field.

• 5+ years of experience in Sales Operations, Revenue Operations, Business Operations, Business Analysis, Sales Strategy, Finance, or a related discipline.

#LI-Hybrid

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.