Housekeeping Coordinator

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Provide exceptional turndown service to guests in accordance with Four Seasons standards
• Run daily reports and coordinate room assignments for Housekeeping operations
• Perform opening and closing duties for the Housekeeping office, ensuring all guest rooms receive the appropriate level of service
• Communicate professionally and efficiently with all departments, ensuring seamless operations
• Handle telephone calls for the Housekeeping department with warmth and accuracy
• Maintain proper stock of office supplies and keep all electronic files organised and up to date
• Assist in updating Corporate Policy Manuals and the hotel’s policy manual as directed
• Follow instructions and assignments from Housekeeping Supervisors and report on task completion
   

• Experience in a luxury hotel environment or in a similar administrative/coordinator role
• A strong attention to detail and the ability to prioritise tasks in a dynamic setting
• Excellent communication and interpersonal skills
• Proficiency in computer systems and reporting tools
• A commitment to teamwork and supporting others behind the scenes
   

• Full-time position with flexibility to work a rotating roster, including weekends and public holidays