Medical Assistant- Trainer - Full Time - Midtown/Desoto

United States·Memphismid

Medical AssistantHealthcare Clinical

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Quick Summary

Overview

Job Title: Medical Assistant – Trainer About UsAt West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research.

Technical Tools

Medical AssistantHealthcare Clinical

Responsibilities

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→Provides orientation and training to new Medical Assistant hires on clinical workflows and responsibilities within the physician office.
→Provides training support for competency requirements of new hires and assists as needed with competency checkoffs for Medical Assistants.
→Serves as a clinical resource by answering questions and supporting Medical Assistants in daily practice.
→Proactively fulfills patient care responsibilities as requested by physicians or other clinicians.
→Performs clinical medical assisting responsibilities as required.
→Fulfills environmental responsibilities, including setting up exam rooms, instruments, and equipment.

Requirements

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Required:

High school diploma or equivalent.
Minimum of three (3) years of West Cancer Center experience that includes training employees OR five (5) years of experience working in a medical facility as a Medical Assistant, including one (1) year of experience as a trainer.
Current certification as a Medical Assistant through one of the following:

American Association of Medical Assistants (AAMA)
National Health Career Association (NHA)
National Center for Competency Testing (NCCT)
National Association of Health Professionals (NAHP)
Registered Medical Assistant (RMA), American Registry of Medical Assistants

Basic Life Support (BLS) certification through the American Heart Association.

Preferred:

Graduate of an accredited medical assisting program.

Strong written and verbal communication skills with the ability to work tactfully and professionally with patients, families, and physicians.
Demonstrated proficiency in Medical Assistant competencies and skills checklists.
Ability to train new hires in patient interaction standards, including greeting patients appropriately and using patient names.
Ability to support Medical Assistants in working independently and as part of a multidisciplinary team.
Proficiency in EMR navigation and documentation, including reviewing computer reports using evidence-based guidelines.
Demonstrated proficiency in motivational interviewing and teach-back techniques.
Ability to act quickly and appropriately in emergency situations.

Meaningful Impact: Support patients and clinical teams during critical moments of care.
Collaborative Culture: Work alongside a dedicated multidisciplinary oncology team.
Professional Development: Contribute your expertise while supporting the growth of others.
Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

What We Offer

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Join Us
If you are an experienced Medical Assistant with a passion for patient care and supporting clinical team development, we invite you to apply. Join West Cancer Center as a Medical Assistant – Trainer and help support high-quality oncology care across our clinics.