Senior Specialist: Commercial Enablement

## When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. ## Role Purpose/Business Unit: Deliver specialist commercial analysis, governance, reporting and execution support for defined Commercial Enablement workstreams covering acquisition and retention investment, partner incentives, deal letters, CTD, channel targets and partner economics. Apply approved commercial frameworks and methodologies to develop reliable tracking tools, scenario models, funding assessments and performance insights that support quality gross adds, retention performance, revenue delivery, margin protection and A&R efficiency across Consumer channels. Work independently on assigned analyses and coordinate inputs across Segment Management, Sales Channels, Trade Marketing, Pricing & Analytics, Finance, Legal, Terminals, OEMs, Partnerships, Network and Technology. Recommend practical actions within approved guardrails and escalate material exceptions or decisions outside mandate to the Principal Specialist or EHOD. ## Your responsibilities will include: * A&R investment analysis: Maintain acquisition and retention investment trackers for assigned portfolios, perform ROI, payback and variance analysis, investigate performance drivers and recommend actions to improve investment efficiency. * Incentive and deal-letter management: Develop incentive schedules, deal letters and supporting commercial documentation for assigned initiatives using approved frameworks. Validate commercial assumptions, identify gaps and coordinate completion through the required governance process. * Partner economics and CTD management: Perform CTD allocation tracking, utilisation analysis, reconciliation and partner-funding assessments for assigned portfolios. Resolve routine data and process exceptions and prepare recommendations for material commercial matters. * Channel and regional performance: Analyse channel, regional and partner performance to support target setting, funding assessments and performance reviews. Identify underperformance and agree follow-up actions with relevant stakeholders within approved parameters. * Commercial modelling: Build, maintain and quality-assure commercial models for incentives, funding scenarios, partner economics and channel performance using approved methodologies and assumptions. Conduct sensitivity analysis and present options with clear trade-offs. * Quality-growth monitoring: Monitor gross adds, upgrades, retentions, ARPU, margin, churn, bad-debt indicators and incentive cost for assigned portfolios. Identify emerging risks, investigate root causes and recommend corrective action. * Management information and insight: Produce accurate A&R dashboards, ROI reports, CTD reconciliation packs, channel-performance reports and concise decision-support material for management forums. Explain findings and respond to commercial queries. ## * Channel-mix insight: Evaluate channel performance, incentive efficiency, conversion, cost-to-serve and partner economics, and develop fact-based recommendations on channel mix and funding allocation for senior review. * Cross-functional workstream delivery: Lead defined analytical or governance workstreams, coordinate stakeholder inputs and dependencies, maintain action discipline and escalate unresolved issues that place commercial delivery at risk. * Risk, compliance and controls: Complete prescribed commercial control checks, maintain approval evidence and issue logs, resolve routine exceptions within established processes and escalate material control gaps or policy deviations. * Network and Technology commercial inputs: Prepare and validate demand, uptake, channel-readiness, ROI and value-tracking inputs for relevant Network and Technology discussions, applying approved commercial assumptions. * Knowledge sharing and quality support: Provide technical guidance to analysts and project resources, review assigned analytical outputs and support consistent modelling, reporting and governance standards. ## The ideal candidate for this role will have: * 3-year degree in Commerce, Finance, Economics, Business, Marketing, Engineering, Analytics or related field. * Relevant post-graduate qualification or professional certification in finance, analytics, commercial management or a related field advantageous. * Relevant experience in telecoms, consumer commercial management, sales/channel economics, financial modelling or partner management strongly advantageous. ## Core competencies, knowledge and experience: * Minimum 5-7 years relevant experience in commercial management, pricing, finance, sales operations, channel economics, partner management, analytics or telecommunications commercial roles. * Demonstrated experience delivering analytical or commercial workstreams across multiple stakeholders and functions. * Strong working knowledge of A&R, gross adds, quality gross adds, retentions, churn, ARPU, margin, CTD, device economics and channel performance. * Strong analytical, reporting and financial-modelling capability, including scenario and sensitivity analysis. * Sound knowledge of telecommunications distribution channels, partner incentives, OEM support mechanisms and partner economics. * Strong governance discipline, attention to detail and ability to maintain auditable documentation, controls and approval evidence. * Ability to interpret complex data, identify material trends and translate findings into practical commercial recommendations. * Effective stakeholder management, presentation and written communication skills. * Ability to contribute credible commercial inputs to techno-commercial discussions using demand, uptake, ROI and channel-readiness evidence. ## We make an impact by offering: * Enticing incentive programs and competitive benefit packages * Retirement funds, risk benefits, and medical aid benefits * Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies Closing date for Applications: 19 November 2026. The base location for this role is Midrand, Vodacom Campus. The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.