Head of Housekeeping

The Head of Housekeeping is responsible for overseeing daily housekeeping operations, maintaining Weekender's cleanliness and brand standards, and leading a reliable, efficient housekeeping team. This is a hands-on leadership position responsible for room readiness, employee performance, quality control, and operational efficiency.

• →Create daily housekeeping schedules and room assignments based on occupancy and staffing needs.
• →Conduct room inspections and address cleanliness or quality concerns.
• →Train, coach, and provide ongoing feedback to housekeeping employees.
• →Monitor employee attendance, productivity, and performance.
• →Assist with cleaning guest rooms and common areas as operationally necessary.
• →Maintain inventory of linens, amenities, cleaning supplies, and equipment.
• →Report maintenance issues, safety concerns, and guest-related issues promptly.
• →Coordinate with property leadership and front desk teams to ensure timely room readiness.
• →Ensure employees follow established cleaning procedures, safety requirements, and company policies.

• Room Quality: Consistently meets cleanliness, presentation, and Weekender brand standards.
• Room Readiness: Ensures guest rooms are cleaned, inspected, and ready by established check-in times.
• Labor Efficiency: Maintains housekeeping productivity and labor hours within established property expectations.
• Team Leadership: Develops a well-trained, reliable, and accountable housekeeping team.
• Guest Satisfaction: Minimizes cleanliness-related complaints and resolves concerns promptly.
• Inventory Management: Maintains appropriate supply levels while minimizing waste and unnecessary expenses.
• Safety & Compliance: Ensures adherence to company policies, safety procedures, and housekeeping standards.

• Previous hotel housekeeping experience required; leadership experience preferred.
• Strong organizational, communication, and time-management skills.
• Ability to train and motivate employees while maintaining accountability.
• Willingness to work alongside the team and adapt to changing operational needs.
• Availability to work weekends and holidays as business demands require.
• Ability to perform the physical duties of housekeeping, with or without reasonable accommodation.