Product lifecycle and Enablement PMO

This role supports the Product Lifecycle & Enablement organization within Personal Systems, driving key strategic initiatives from planning through execution. Serving as the orchestrator across cross-functional teams, the PMO Lead aligns priorities, coordinates dependencies, and drives accountability for measurable outcomes. The role builds tools and tracking mechanisms that provide visibility into progress, risks, and decisions; drives the internal New Product Introduction (NPI) process; and leads internal communications that build awareness and excitement around new products. Success requires strong stakeholder engagement, executive-level communication, and the ability to bring structure to ambiguity in a technology environment.

• →Translates organizational priorities into actionable plans with clear scope, ownership, milestones, and success measures.
• →Orchestrates cross-functional and cross-organizational initiatives, aligning stakeholders, managing dependencies, and maintaining momentum toward shared objectives.
• →Drives the internal New Product Introduction (NPI) process, coordinating readiness reviews, key milestones, and launch activities across teams.
• →Builds and maintains tools, dashboards, scorecards, and tracking mechanisms to monitor initiative progress, launch readiness, risks, and performance against agreed goals.
• →Establishes governance and review forums that enable timely decisions, clear accountability, and effective follow-through.
• →Provides concise, executive-level updates on progress, challenges, trade-offs, and decisions needed.
• →Develops and drives internal communications that build awareness, engagement, and excitement around new products, helping teams understand and communicate their value.
• →Proactively identifies risks, interdependencies, and roadblocks; coordinates resolution and escalates issues with actionable recommendations.
• →Supports planning, resource, and budget alignment by consolidating inputs, highlighting trade-offs, and tracking commitments against organizational priorities
• →Drives continuous improvement through post-launch and post-initiative reviews, translating lessons learned into improvements to processes, tools, and ways of working.
• →Adapts plans as business and technology priorities evolve, bringing structure to ambiguous challenges while maintaining focus on outcomes.
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• Four-year or graduate degree in Business Administration, Engineering, Information Technology, Marketing, or a related discipline, or equivalent work experience and demonstrated competence
• 7+ years of relevant experience in program management, PMO, product operations, product lifecycle management, or a related field, preferably within a technology organization.
• Demonstrated experience leading complex initiatives across functions and influencing stakeholders without direct authority.

• Program and Project Management
• Product Lifecycle Management
• New Product Introduction (NPI)
• Cross-Functional Planning and Execution
• Product Launch Readiness and Enablement
• Governance and Decision Facilitation
• Risk, Issue, and Dependency Management
• Dashboard and Scorecard Development
• Executive Presentations and Communication
• Change Management
• Collaboration and Work Management Tools

• Effective Communication
• Stakeholder Engagement and Relationship Building
• Influence Without Authority
• Strategic Thinking and Prioritization
• Results Orientation and Accountability

• Drives strategic initiatives across the Product Lifecycle & Enablement organization, coordinating teams across functions, divisions, and geographies.

• Manages complex initiatives involving multiple stakeholders, competing priorities, and interdependent workstreams.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, or knowledge required. These may be subject to change, and additional functions may be assigned as needed by management.

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