Operational Excellence & Innovation Specialist

Bayer S.p.A. is looking for a talented and motivated Operational Excellence & Development, Innovation Specialist to join the Pharma Strategic Excellence & Innovation Team. 

In this role, you will have the opportunity to work on cross-functional development initiatives (Talent Plan), operational excellence projects (CRM & Customer Engagement Tool & Effectiveness), and innovative transformation initiatives (Analytics & AI Projects), contributing to the ambition of building the Best Bayer across Chapters, Functions, and Nucleus within the organization. 

The role combines development & innovation support and operational excellence, offering a unique opportunity to actively contribute to process optimization, platform enhancement, and change management, while supporting strategic business objectives and customer experience, in addition to supporting the plan and the use of AI within the organization. 

• →Support the Operational Excellence & Development Lead in driving growth and development initiatives and key operational excellence processes 

• →Contribute to agile project management activities, including project planning and execution for Development, Operational Excellence and Analytics & AI projects 

• →Support the setup and coordination of recurring agile meetings (e.g. Syncs, Retrospectives, Learning Cycles…) 

• →Assist in the creation of PowerPoint/Canva presentations, communication materials, Excel analyses, dashboards and AI skills and agentic tools. 

• →Promote and support training-related operational activities across the organization, as well as local and global innovative initiatives (e.g. Hackathons, Workshops, Design Thinking, Communities, AI projects…) 

• →Manage and upload relevant information into digital tools (e.g. MyLearning, Qualtrics, CRM…), ensuring accuracy and timeliness 

• Bachelor’s or master’s degree in Economics, Management Engineering, or related fields 

• Strong communication and interpersonal skills 

• Proactive mindset, ability to learn quickly, and strong interest in digital innovation and problem solving 

• Highly organized, with the ability to manage multiple tasks effectively 

• Advanced knowledge of Microsoft Office tools (Excel, PowerPoint) and planning tools (Outlook, Teams), with flexibility to learn new digital platforms 

• Fluent in English (written and spoken) and Italian native speaker 

• Team player with a positive, “can-do” attitude and a pragmatic approach 

Location: Milan 
Contract type: 1-year fixed-term (IQVIA) 

#LI-DNP #LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.