Virtual Auto Damage Appraiser, In-Office

• →Work in a Team Environment with our Virtual Estimating Team
• →Provide exceptional customer service ensuring that public relations are maintained at all times.
• →Efficiently write accurate estimates based on photos and videos meeting production guidelines.
• →Complete, review and reconcile supplemental repair estimates.
• →Review and negotiate estimates with customers and or repair facilities.
• →Document claim files with notes, evaluations and decision making process.
• →Process claim payments as necessary.
• →Evaluate vehicle condition for Total Loss Settlements.
• →Adhere to state regulatory compliance.

• A bachelor’s degree from a four-year college or university preferred
• Related claims experience or a thorough knowledge of automobile parts and repair techniques, terminology, and vehicle construction.
• Minimum 2 years of recent auto appraisal estimating experience required.
• Excellent communication (verbal and written) skills.
• Strong customer service skills.
• Active New York Auto Damage & Theft Appraiser license
• Obtaining Appraisal Licenses required for certain states.

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.