Bellman/Guest Services

United States·Laguardia Marriott-Lam - East ElmhurstNormalmid

Front Desk AgentHospitality & Tourism

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Quick Summary

Overview

Starting at $21/hr.- What you will be doing Greet all guests arriving and departing the hotel; hold the front doors as they enter and exit. Ensure guests feel welcome at the hotel,

Technical Tools

Front Desk AgentHospitality & Tourism

Starting at $21/hr.-

What you will be doing

Greet all guests arriving and departing the hotel; hold the front doors as they enter and exit. Ensure guests feel welcome at the hotel, and provide excellent guest service.
Carry baggage to the guest's room. Accurately tag and store luggage for guests as needed and maintain accurate records of incoming and outgoing luggage.
Know about the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc.).
Respond to requests for bell services promptly.

What we are looking for-

High work ethic and self-initiative, ability to work in high pressure situations.
May be required to work varying schedules to include nights, weekends, and holidays
Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns.
Someone who enjoys working as and being part of a team that provides great experiences for our Guests
Prolonged periods of standing.
Ability to communicate effectively verbally and in writing.
Required to stand, walk, bend, reach, or carry items.
Ability to lift and/or move 10–25 pounds as needed.

Location & Eligibility

Where is the job

Laguardia Marriott-Lam - East Elmhurst, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $43,680 a year; 17% above the $37,440 median for Front Desk Agent jobs on Jobera (662 salaries).
Who can apply: United States
Posted: Today
Employer: has 444 open jobs on Jobera in 3 countries.