FA0008 Professional - Instructor Wilder Center

Title: FA0008 Professional - Instructor Wilder Center

State Role Title: Faculty-Professional

Hiring Range: $70,000.00 to $72,000.00

Theater Administration

• →Assist in the day-to-day management and operation of The Wilder Center and other university performance venues.
• →Coordinate scheduling and booking requests for performances, lectures, conferences, rehearsals, academic events, and community rentals.
• →Serve as a primary point of contact for internal and external clients utilizing theater facilities.Ensure venue readiness and operational excellence for all scheduled events.

Production Management

• →Work closely with Technical Director to ensure successful productions to include but not limited to: coordinating technical and production requirements for performances and events, with special focus on lighting, sound, projection systems, stage management, rigging and production equipment as needed.
• →Assist with management of technical staff, production crews, performers, presenters, and event organizers as needed.
• →Assist with production schedules, rehearsals, load-ins, load-outs, and performance operations as needed.
• →Review technical riders and coordinate fulfillment of production needs.

• Monitor facility conditions and identify maintenance, equipment, and operational needs.
• Coordinate with Facilities Management and third-party vendors regarding repairs, upgrades, and preventive maintenance.
• Ensure compliance with fire codes, life-safety regulations, occupancy requirements, and risk management procedures.
• Assist with management of venue inventories, equipment usage, and storage areas.

Front-of-House & Customer Experience

• Oversee front-of-house operations, including patron services, ushers, volunteers, ticketing coordination, and audience management.
• Ensure a welcoming, professional, and accessible experience for guests, artists, dignitaries, and patrons.
• Assist with conflict resolution and customer service concerns during events and performances.
• Revenue Generation & Community Engagement
• Support venue rental efforts by assisting with client outreach, contract administration, and event coordination.
• Collaborate with university and community partners to maximize utilization of theater facilities.
• Assist in developing strategies to enhance venue visibility, audience engagement, and community partnerships.

Minimum Qualifications

• Bachelor's degree in Event Management, Hospitality, Arts Administration, Communications, Business Administration, or a related field.
• Progressive experience in event planning, venue management, theater operations, hospitality, or a related field.
• Demonstrated success managing multiple complex projects and events.
• Excellent organizational, communication, and interpersonal skills.

Additional Considerations

• Higher education experience.
• Experience working in performing arts venues, conference centers, or theaters.
• Knowledge of event management software, 25Live, CRM systems, and Microsoft Office Suite.
• Master's degree and/or professional certifications such as CMP or CSEP.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Candidates may show interest by submitting via online, the following:

1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
5. Names and contact information for three job references (include with resume).

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Workday Human Capital Management System (HCM). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application for this position.

Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: Emailed material not accepted

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 12 Nov 2026 Eastern Standard Time
Applications close: 30 Nov 2026 Eastern Standard Time

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