IT Manager/Sr. IT Manager (Contract-to-Hire)

Frontier Medicines is seeking an IT Manager/Sr. IT Manager to lead our core infrastructure, security, and platform administration as part of a small IT team. You will work hands-on with the systems our scientists and business teams rely on every day, from the data center and network to identity, cloud, and device management.

This is a 3-month contract-to-hire role, with the opportunity to convert to a full-time position if it is a strong fit on both sides. It is an individual contributor role with no direct reports. You will lead your areas from day-to-day administration through planning and vendor relationships, working closely with the rest of the IT team. The ideal candidate is comfortable in a lean, fast-moving biotech environment, works independently, and is ready to take on whatever the environment needs. This role is on site in our Boston office in Seaport.

• Administer VMware vSphere hosts and virtual machines, patch servers and applications, and monitor capacity and performance
• Manage the on-site data center, including server hardware, uptime of the hosting environment, physical access, and the relationship with facility management
• Administer TrueNAS and Synology storage systems, and manage Rubrik backups, restore testing, and disaster recovery
• Manage Meraki LAN and wireless networks, Palo Alto firewall rules, DNS, and remote access and site-to-site VPNs, and troubleshoot connectivity issues
• Administer Okta, including SSO, MFA, access policies, app integrations, and user lifecycle automation
• Manage AWS accounts and services by configuring resources, enforcing access controls, and monitoring security posture
• Set Intune and Jamf policies, including configuration profiles, compliance rules, security baselines, OS and application updates, and app deployment
• Detect and respond to security threats, protect endpoints, email, and the network, and manage vulnerabilities and third-party risk

• 5+ years of hands-on experience running enterprise IT infrastructure
• Expert knowledge of VMware vSphere, enterprise storage, and backup and recovery
• Strong understanding of computer architecture, networking, virtualization, storage, and operating systems in a mixed macOS, Windows, and Linux environment, with extensive experience administering and troubleshooting Windows and Linux servers
• Experience managing Meraki and Palo Alto networks, including firewall rules and site-to-site VPNs
• Experience administering Okta, Intune, and Jamf
• Experience managing and securing AWS accounts and services
• Ability to troubleshoot complex issues across systems and explain the fix clearly in writing
• Ability to work independently on a small team, with sound judgment and excellent attention to detail
• Experience in a life sciences or biotech environment strongly preferred
• Experience working in a regulated environment, with awareness of compliance standards (e.g., HIPAA, GDPR, Sarbanes-Oxley) and IT control frameworks (e.g., NIST, ISO) preferred
• Certifications in VMware, AWS, Okta, or Palo Alto are a plus
• Legally authorized to work in the United States