Manager - Health Services

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Manager of the Member Advisory Team works with Medicare and Medicaid populations. The team focuses on behavior change campaigns and medical cost savings.

• Develops and implements complex strategic plans for the organization's health services, setting goals and objectives, and determining the direction of the organization's healthcare services.
• Manages the organization's health services budget by allocating resources and monitoring expenditures to ensure financial sustainability.
• Establishes and implements policies and procedures to ensure constant compliance with healthcare regulations and standards, and remains abreast of changes in healthcare laws and regulations to make necessary adjustments.
• Assesses the quality of healthcare services, implements quality improvement initiatives, collects and analyzes data, and makes recommendations for enhancing patient care and safety.
• Improves and oversees the management of healthcare information systems and electronic health records, utilizing innovative technology to improve patient care outcomes and ensure patient privacy.
• Collaborates with internal and external stakeholders, such as healthcare providers, community organizations, insurers, and government agencies to promote the organization's services and address community health needs.
• Communicates regularly with different departments within the organization to ensure the seamless coordination and delivery of patient care.
• Improves departmental capabilities by providing guidance and support to team members, conducting performance evaluations, and facilitating ongoing training and professional development.
• Interviews and hires staff members, including healthcare professionals, administrative personnel, and support staff.

• Leadership experience - minimum of 2 years
• Healthcare experience – Service operations, Medicare, Medicaid, Engagement programs
• Medical Cost Savings Management
• Behavioral Change Management
• Data Analysis and Reporting experience
• Strong communication skills (written, verbal, and presentation skills)
• Collaboration skills across multiple departments
• Performance Management

• Experience with health initiatives
• Experience managing health care campaigns
• Experience with reporting tools

• BS Degree or Equivalent experience  

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.