IT Ops Engineer

Singaporemid

Customer SupportIt Support Specialist

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Quick Summary

Key Responsibilities

Monitor applications, systems and scheduled jobs to ensure they run smoothly, investigating and escalating issues when required. Troubleshoot application and system issues,

Technical Tools

Customer SupportIt Support Specialist

Temus is a Temasek-backed consulting firm providing digital transformation solutions for the private and public sectors. We aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Job Overview:

IT Operations Engineer to support the day-to-day running of the applications and IT systems.

This role will involve monitoring system performance, troubleshooting issues, supporting application changes and working with internal teams and vendors to resolve technical problems.

This is a great opportunity for someone with a foundation in IT who is keen to learn, develop their technical skills and gain exposure to application support, systems administration and IT operations.

Key Responsibilities:

Monitor applications, systems and scheduled jobs to ensure they run smoothly, investigating and escalating issues when required.
Troubleshoot application and system issues, review logs and assist with incident resolution.
Support application deployments, updates, testing and changes across different environments.
Assist with routine IT operations, including system configurations, access management, patching and operational checks.
Work with internal dev teams, business users and external vendors to resolve technical issues and support service requests.
Perform basic scripting and automation to improve operational efficiency
Maintain technical documentation, operating procedures and records of system changes.
Follow IT security policies, change management processes and relevant regulatory requirements.

Job qualifications

Diploma or Degree in IT, Computer Science, Software Engineering or a related discipline.
Up to 2 years of experience in IT operations, application support, systems administration or a related role.
Fresh graduates with relevant internship, academic or personal project experience are welcome.
Basic understanding of Windows and/or Linux operating systems, networking and databases.
Familiarity with SQL, Git or scripting languages such as PowerShell, Python or Bash is advantageous.
Exposure to cloud platforms, application monitoring or deployment tools is a plus
Good analytical and problem-solving skills, with a willingness to investigate issues and learn new technologies.
Good communication, organisational and documentation skills, with the ability to work collaboratively with different teams.
A proactive attitude and willingness to learn and develop within a hands-on IT operations environment

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/