Supervisor - Retail Banking Unit

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands. 

We're a team of inspired people who believe that opportunities start with a conversation. 

• coordinating diversified activities of a commercial, administrative and operative nature;  
• assisting in achieving the Bank's targets and objectives; 
• coaching junior staff in their daily work; 
• assisting in leading the Branch team when necessary; 
• carrying out general administrative duties as may be required, whilst ensuring the high-quality customer service at-all-times; and 
• undertaking tasks related to negotiation and decision-making as may be required by management from time to time. 

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. 

• have a minimum of 2 years' experience in a similar role; 
• be familiar with banking accounting fundamentals, foreign operations and cashier/front office duties; 
• possess good knowledge of sales techniques; 
• be able to work both independently and within a team; 
• have good analytical skills and be meticulous in your work; 
• embrace and promote a compliance culture; 
• possess excellent written and verbal communication skills in both English and Maltese; 
• have excellent organisational skills; and 
• possess excellent MS Office application skills mainly in the use of MS Excel and MS Word. 

A Degree in Economics, Business Management or Banking and Finance will be considered as an asset.