Information Security Automation Analyst

Portugal·Porto Salvomid

Business Analysis & ProcessAutomation Analyst

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Quick Summary

Key Responsibilities

Security mailbox triage and request routing Policy and control

Technical Tools

Business Analysis & ProcessAutomation Analyst

About the Role

~1 min read

We are seeking an Information Security Analyst to help transform how Information Security operates through the use of AI, automation, and intelligent workflows.

In this role, you will design, build, and optimize AI-powered solutions that streamline security processes, reduce manual effort, and improve operational efficiency. Working closely with Information Security, Privacy, Legal, Risk, and Technology teams, you will help deliver practical AI use cases such as automated request routing, policy knowledge assistants, evidence collection workflows, and security process automation.

This is an excellent opportunity for someone who enjoys combining security, process improvement, and emerging AI technologies to solve real business challenges.

Responsibilities

~1 min read

→Build, configure, and maintain AI agents and workflow automations using approved enterprise tools and platforms and continuously improve solutions to ensure quality, security, and compliance

→Develop intelligent solutions for uses case such as:
- →Security mailbox triage and request routing
- →Policy and control requirement Q&A
- →Evidence collection and audit support
- →Automated task management and status tracking
- →Risk and compliance workflow automation
→Collaborate with security, legal, privacy, governance, and business stakeholders to define requirements and identify automation opportunities.
→Identify and document process inefficiencies, recurring manual work, and data-quality issues that can be improved through automation, workflow redesign, or improved intake controls.
→Configure prompts, instructions, workflows, and knowledge sources to ensure accurate and reliable AI outputs.
→Monitor automation performance and identify opportunities for optimization.
→Maintain documentation, testing records, operational procedures, and audit evidence.
→Support responsible AI adoption by incorporating appropriate controls, governance, and human oversight into automation designs.

2-4 years of experience in Information Security, Information Risk Management, GRC, Security Operations, Process Automation, Business Analysis, or a related technology discipline.
Understanding of Information Security principles, controls, risk management, and compliance processes.

Experience building or configuring AI agents, copilots, chatbots, knowledge assistants, workflow automations, and enterprise AI technologies.

Experience gathering requirements and translating business needs into technical solutions.
Strong analytical and problem-solving skills.
Excellent communication skills with the ability to work across technical and non-technical teams.

Experience with some of the following:

Microsoft Copilot Studio
Microsoft Power Platform (Power Automate, Power Apps)
Microsoft 365
ServiceNow
Jira and Confluence
SharePoint
Teams and Outlook
AI copilots, chatbots, or workflow automation platforms
APIs, scripting, or automation tools

Requirements

~1 min read

Experience building AI agents, copilots, chatbots, or knowledge assistants.
Experience automating operational or security-focused workflows.

Familiarity with AI governance, privacy, third-party risk, audit, regulatory compliance, or information governance processes.

Basic scripting experience using Python, PowerShell, JavaScript, SQL, or similar technologies.
Relevant certifications in Information Security, Cloud platforms, AI, Automation, or Microsoft technologies.

What We Offer

~2 min read

This role offers a unique opportunity to shape the future of AI adoption within Information Security. You'll work on high-impact initiatives that improve security operations through responsible use of AI, automation, and intelligent process design while collaborating with teams across the organization.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.