Field Service Technician

Premier Tech, a world-class leader in industrial packaging equipment, supports its success through innovation, teamwork and the skills of its team members around the world. Are you an ambitious individual whose key objectives are reaching goals and offering the optimal customer experience? Join the Premier Tech team and make a real contribution to its growth!

At Premier Tech Systems and Automation, we enhance our clients’ manufacturing facility efficiency by integrating innovative and high-value systems leveraging the full potential of robotics. We are among the largest conditioning, handling, and packaging automated equipment suppliers in the world — whether for nutrition, agriculture, organics or industrial products.

• Manage uptime by proactively identifying and addressing customers’ challenges 
• Advise and train customers on the equipment
• Understand and integrate customer operations and management needs into clear actions and recommendations
• Facilitate a harmonious relationship with customers and team members across functions
• Report daily on activity, book travels, and report timesheet and expenses in timely manner
• Provide technical phone support for troubleshooting and supporting colleagues
• Maintain availability for communication with management and customer
• Promote services, parts, retrofits and training recommendations to customers in line with helping them reach their objectives
• Audit equipment and provide recommendations to optimize uptime
• Test equipment to make sure it meets safety regulations
• Promote health and safety to mitigate risks and safety issues
• Adapt to changing travel and work schedule. Weekly travel is required. The ability to shift priorities and roll with changes is key to taking care of our customer base
• Work up to 12 hours per day, possibly nights and weekends as per customer request

• Mechatronic and electro-mechanic​
• Robotics — FANUC or similar preferred​
• Controls — VFD, PLCs, HMI, Allen Bradley or similar ​
• Electrical — high and low voltage ​
• Mechanical
• Pneumatics​
• Hydraulics​
• Proficiency in Microsoft Word, Excel, Outlook
• Ability to climb a ladder and lift a minimum of 50 lb weight
• Valid US passport and up-to-date state driver’s license
• US citizen to access some customer locations; no criminal convictions to inhibit international travel
• PLC troubleshooting experience, i.e., the ability to upload and download
• High safety proficiency
• Proven work experience as a field service technician with electromechanical, pneumatic or hydraulic equipment

PLCs, automation, industrial machinery, troubleshooting, travel, customer service

Do your eyes light up when you read about this great opportunity? Apply now, we look forward to meeting you!