Senior Product Designer

Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes—like benefit verification and prior authorization— we've been growing rapidly and over the past couple of years have helped over 3.6 million patients!

We’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.

We're looking for a Senior Product Designer to own how our product works and feels. Design and product sit together in this role: you'll talk to users, decide what's worth solving, design it, and get it into production. You'll lead design across the company and report to the Founding Product Lead.

Most of the work is building new things. The people we build for are providers and their staff, pharmacies, and patients, and each group already has its own way of getting a medication approved. You'll learn those workflows up close and design beautiful AI experiences that fit into them, where agents do most of the work and people step in when they're needed.

We expect you to build most of what you design. You'll work in code with AI coding tools. Some of it will be prototypes to test an idea with users, and a lot of it you'll ship yourself in our React frontend.

A few problems you'd own:

• Understanding how our users work. A doctor fits prior authorizations in between seeing patients. A pharmacist is chasing a authorization that's stuck with the insurer. You'll spend time with them and find where AI can take work off their plate.

• Designing how people and AI agents work together. Our agents automate prior authorizations and benefit verification. You'll design how people review what an agent did and correct it when it's wrong.

• New products, from a rough prototype to a shipped feature. You'll take each one live and check whether it did what it was meant to.

• Our design guidelines and design system. You'll write the guidelines and build the first version of the design system in code, so engineers and AI coding agents can ship consistent UI without a design review on every screen.

• Improving what's already live. You'll find the biggest usability problems in the current app using product data and support tickets, and fix them.

• Experience designing and shipping digital products, where you owned what got built and why.

• You get close to users. You talk to them often and work out the problem before you design, and you decide up front how you'll know it worked.

• A strong eye for visual and interaction design. Your work looks finished, and you can explain every choice in it.

• Comfort in the frontend: you can work in a React codebase, and you'd rather open a pull request than hand off a mockup.

• You've set design direction beyond your own screens, with guidelines or a design system that other people and AI coding agents build with.

• Curiosity about designing for AI, like how an agent should show its work or when it should ask a person for help.

Healthcare experience. We'll teach you the domain. You also don't need to be a software engineer or have a PM background.

We start simple and add complexity when we have a reason to. We care a lot about getting things right, because a confusing screen here means a patient waits longer for their medication, and we handle protected health information every day. The people who do well here push hard, take feedback well, and ask a lot of questions.

There are four steps: a recruiter call, a conversation with the hiring manager, a skills screen built around a realistic product problem, and an onsite at one of our Bay Area offices. The whole process usually takes about two weeks, and we'll get back to you within a day after each step.

Develop Health is an equal opportunity employer and welcomes applicants of every background.