Senior Director, AI Creative Operations

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

The Senior Director for AI Creative Operations (UK/EMEA) will lead the practical evolution of AI-powered creative operations across the region, working across Strategy, Creative, Production, Delivery, Product and Commercial teams to redesign workflows and operating models around the opportunities AI and agentic technology create.

This requires a deep understanding of how creative design and production work end to end, from briefing and creative development through to production, adaptation, localisation and delivery. The role will identify where processes can be simplified, automated, connected or reconfigured through Pencil and agentic workflows, while protecting creative quality and commercial effectiveness.

Crucially, this is not about imposing a single production model across every client. It is about understanding different client requirements, systems, processes and ways of working, then designing the right combination of people, technology and workflows to deliver effectively within each environment.

The role will turn these opportunities into practical, repeatable and commercially effective solutions, working with regional delivery teams and the wider Global Production Capability to validate approaches, embed new ways of working and scale proven models across clients and markets.

• • • • Significant experience leading creative operations, creative production, delivery transformation, marketing technology or AI-enabled workflows within a global creative, marketing or technology-led organisation.

      • Demonstrable understanding of generative AI and its practical application across creative development, production, adaptation and delivery.

      • Experience translating complex workflows into scalable operating models, with a strong track record of driving adoption and continuous improvement.

      • Strong commercial acumen, including experience with delivery economics, resource utilisation, productivity and margin improvement.

      • Experience working cross-functionally with product, engineering, creative and client-facing teams to improve technology-enabled delivery.

      • Ability to interpret operational data, identify opportunities and translate insights into measurable business outcomes.

      • Excellent stakeholder management and communication skills, with the ability to influence senior leaders and bring global teams together around change.

      • A genuine passion for creativity, innovation and the role technology can play in unlocking better work and better business outcomes.

      Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
      

• Establish AI Creative Operations as a global capability within Jellyfish Creative Delivery.

• Move from fragmented AI adoption to consistent, scalable and commercially effective delivery models.

• Create a robust feedback loop between client delivery and Pencil Product teams, ensuring product development reflects real-world needs.

• Establish a measurable framework for AI delivery performance, productivity, quality and commercial impact.

• Build a library of proven workflows, playbooks and case studies that accelerate adoption across clients and markets.

• Position Brandtech as a leader in AI-powered creative delivery, connecting creative excellence, technology and measurable business value.

   

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours.

👪 Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide £1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.