Senior Business Analyst – Energy Services Business

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This position serves as a hands-on business analyst and data engineer for the Energy Services Business Support Team. The role translates business needs into reliable data integrations, Power BI reporting, and workflow solutions that support sales, marketing, and operations.  Responsibilities include developing and maintaining data models and reporting solutions, improving data quality, automating recurring processes, troubleshooting existing tools, and documenting solutions to support continuity and adoption. The position partners with business stakeholders and enterprise technology teams to deliver practical, maintainable solutions within established governance standards.

• Provides business analysis and project management support for analyzing, designing, developing, testing, and implementing business process improvement initiatives.

• Builds and maintains authoritative data models and ETL pipelines across Power BI, Salesforce, Power Platform, and Microsoft Excel

• Designs, develops, and maintains Power Apps and Power Automate solutions to streamline business processes, automate workflows, and enhance productivity.

• Tracks business metrics and performs data analysis/engineering with Python, SQL, and DAX

• Builds & maintains executive reports in Power BI that deliver accurate views on business health and trends to inform business decisions.  (Tell the story)

• Collaborates extensively with IT business partners and operations subject matter experts to capture comprehensive business requirements that ensure thorough development of technical design specifications.

• Identifies best practices or process improvement opportunities.

• Monitors technology and AI innovations to identify frontier capabilities to make the team more efficient and effective.

• Serves as project manager for technology projects, business cases, and proactive improvements.

• Facilitates sessions across the organization to achieve project objectives.   

• Maintains knowledge and executes fundamental project management disciplines to implement key business initiatives.

• Supports team in the development and the execution of annual strategic business plans that align with fiscal and capital budgets.

• Engages and communicates effectively with fellow employees and key stakeholders in identifying opportunities that positively impact company financials by leveraging resources, processes, and technologies.

• Provides input for strategies and goals as requested by the leadership team, communicating sound vision and perspective

• Collaborates with stakeholders to ensure their expectations are achieved and issues are resolved in a timely manner

• Maintains effective communications and working relationships with other groups and departments to support successful project design, implementation and adoption of new processes and initiatives

• Contributes to a positive work environment where fellow employees work safely and efficiently

• Maintains productivity and focus, keeping management well informed of project deliverables and emerging issues/opportunities as required

• Adopts and models the safety guiding principles

• Supports a consulting culture, mindset, and results-oriented environment within the organization that drives teamwork

• Maintains strong project management, effective change management, process reengineering, and superior business case development skills

• Bachelor's degree and 3 plus years work related experience OR

• GED/HS and 7 plus years work related experience in lieu of a bachelor's degree.

• Master's degree
• Advanced proficiency with Microsoft Power Platform – Power BI, Power Query, Power Apps, Power Automate and Dataverse

• Advanced proficiency with Python, SQL, DAX, or similar scripting languages.

• Demonstrated experience with geospatial tools like ArcGIS, Google Earth, etc.

• Proficient in Salesforce CRM, Salesforce Pardot (Marketing Automation), MS Office products - Word, Excel, PowerPoint, SharePoint, Teams etc... 

• Demonstrated experience with AI tools like Copilot, Codex, or Claude Code

• Demonstrated analytical skills

• Demonstrated problem solving skills

• Demonstrated experience in project management

• Demonstrated process management experience

• Demonstrated solid written and oral communication skills, including small and larger group presentations

• Excellent communication, facilitation, motivational and interpersonal skills

• Demonstrated ability to drive change in the organization at both strategic and operational levels

• Strong financial acumen

• Candidate must be totally committed to corporate values and strategic objectives

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• Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees must live within a reasonable commute to their designated Duke Energy facility, not greater than 50 miles one way. Employees are expected to report to their assigned Duke Energy facility as required and directed by their manager, on average 3 full workdays per regular workweek.
• Prolonged sitting and Daily video calls