AI Program Lead

NELSON is seeking an AI Program Lead to manage the day-to-day delivery of AI pilots, projects, and automation solutions. This role translates stakeholder needs into clear scope and executable plans, directs developers and project team members, and remains accountable for coordinating delivery from discovery through production and ongoing operation.

Reporting to the VP of AI and Digital Services Strategy Leader, the AI Program Lead serves as the end-to-end functional and technical subject matter expert. The role requires practical depth across data ingestion, agent orchestration, integrations, automation, and user interfaces. Delivery is accomplished by directing implementation teams; personally coding or building solutions is not a core responsibility.

• Go All In. Own the Outcome. We go all in—with urgency, follow-through, and pride in the result.
• Be Direct. Be Respectful. Be Authentic.  We keep it real—with clarity, candor, and care. 
• Grow with Purpose.  We embrace growth—through learning, coaching, and continuous improvement. 
• Think Bold. Execute Smart.  We think boldly—and pair ambition with discipline. 
• Make Space for Everyone.  We value you—and build a culture where people can thrive and do their best work.

• →401(K) plan with company match
• →Full health benefits including medical, dental, and vision
• →Wellness program with rewards for healthy activities
• →Pet Insurance
• →Opportunities for career advancement
• →Paid time off and holiday pay
• →Paid parental leave
• →Flexible working schedules and work from home options based on client’s needs
• →Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization

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