Client Services Specialist

Remote (Ohio, US)Remotemid

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Overview

Founded in 2000, Etix is an international web-based ticketing service provider for the entertainment, travel, and sports industries, processing over 50 million tickets per year in 40 countries.

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

Founded in 2000, Etix is an international web-based ticketing service provider for the entertainment, travel, and sports industries, processing over 50 million tickets per year in 40 countries. As the largest independent ticketing company in North America, Etix provides flexible and secure online and box office ticketing solutions, integrated digital marketing services and robust e-commerce fulfillment to 4,000+ venues, theaters, arenas, festivals, fairs, performing arts centers, and multi-use facilities.

Responsibilities

~1 min read

→Work directly with venues and promoters to provide world class support
→Create and support events on the Etix platform
→Onboard new clients
→Travel onsite to support live events
→Moving, installing, and supporting Etix equipment. Ability to lift 30lbs (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

High School Graduate or equivalent is required. Associates Degree or higher is preferred, but more importantly, you go above and beyond for our clients
Knowledgeable about the ticketing industry and live events
Demonstrated excellent written and verbal communication skills
A commitment to providing excellent service in a fast-paced, high pressure environment
Being a collaborator and team player
Having the ability to learn quickly and adapt in high-paced environments
Web and tech savvy
Must be flexible about working nights, weekends and occasional holidays

What We Offer

~2 min read

✓Healthcare: Etix offers competitive medical, dental, and vision coverage options for Etix team members and their eligible family members, including domestic partners.

✓Healthcare Financial Savings: Etix offers Flexible Spending Accounts (FSA), Limited Purpose Flexible Spending Accounts (LPFSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) in conjunction with our healthcare offerings.

✓Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability and workers’ compensation are offered for eligible team members and paid by the company. Optional additional Life Insurance and AD&D may be purchased to cover an employee, spouse, and/or child(ren).

✓Retirement Planning: Etix offers a 401k retirement savings plan with Fidelity Investments. Included in this program is financial planning and budgeting counseling.

✓Vacations & Holidays: Everyone needs some time off from work to take care of personal business, enjoy a well-earned vacation, or just unwind from the demands of everyday life. At Etix, we offer Paid Time Off benefits in addition to paid company holidays.

✓Parental Leave: Parental Leave is available to new Mothers and Fathers to help assist team members welcome a new child to their family.

✓Work Attire Program: Etix offers an every day casual dress code. While on-site or with clients, business casual attire is preferred. Etix offers branded apparel for client facing team members.