Technical Product Analyst I - Image RPS

United StatesRemotemid

Data AnalystData

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Quick Summary

Requirements Summary

1+ year of Help Desk and/or customer service experience 1+ year of scripting experience to include SQL, Progress, Powershell,

Technical Tools

Data AnalystData

What We Offer

~3 min read

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

✓We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

✓We offer competitive benefits starting on day one, designed to support your life both in and out of work.

✓42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

✓Follow-Up Compliance, First Call Resolution, Direct Transfer Rate, Over 90 inventory. Mean Time To Resolve Primary focus is on handling incoming client cases and working to resolution within the defined guidelines for the product supported.

✓Participates in conference calls, meetings, and other collaborative engagements for a variety of purposes primarily focused on client issues or case resolution for assigned cases.

✓Actively seeks out training opportunities to expand product knowledge.

✓Healthcare (Medical, Dental, Vision)

✓Paid Time Off, Volunteer Time Off, and Holidays

✓Employer-Matched Retirement Plan

✓Employee Stock Purchase Plan

✓Short-Term and Long-Term Disability

✓Infertility Treatment, Adoption and Surrogacy Assistance

✓Tuition Reimbursement

Requirements

~1 min read

1+ year of Help Desk and/or customer service experience
1+ year of scripting experience to include SQL, Progress, Powershell,
1+ year of Basic PC Troubleshooting and/or Repair
1+ year of Microsoft Office suite
Document Creation

Bachelors or Associates degree in IT or related field
A background in programming
Windows OS
1+ year of Workstation OS- 10,7
1+ year of Server OS
Networking
1+ year of TCP/IP/DNS
Antivirus
1+ year of experience with any of the following Antivirus products
Managed Antivirus
CrowdStrike
Carbon Black

Additional Basic Qualifications:

Must be 18 years of age or older

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

About this job

Pay per year: ≈ $46,800–$49,400 a year; 53% below the $103,325 median for Data Analyst jobs on Jobera (515 salaries).
Who can apply: United States
Posted: Today
Employer: has 115 open jobs on Jobera in 3 countries.