Senior Manager, Advisor Workforce Strategy

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

The Wealth Offers & Operations Business Planning & Analysis team is responsible for the strategic planning, business analysis, and capacity management of our wealth management delivery professionals at Schwab. We work, think, and approach problems differently than a traditional financial services firm, and we drive change in how Schwab operates and how the industry serves investors. We aim to serve a wide range of investors with premier wealth management solutions that are needs-based, modern, innovative, accessible, and value-oriented. In this role, you will support business growth while helping ensure the sustainable delivery of a consistent wealth management experience comprised of people, process, and technology to serve clients at scale.

We are seeking a dynamic Sr. Manager of Advisor Workforce Strategy to own key elements across Schwab Wealth Advisory (SWA), including organizational design, incentives, related analytics, advisor retention, and retirement transitions. This role requires a highly resourceful, self-driven individual with the ability to independently execute complex work, translate data into action, and build alignment across stakeholders.

• Lead the design, implementation, and ongoing administration of advisor incentive programs
• Support organizational design initiatives that align advisor teams, roles, and service models with evolving business and client needs.
• Develop and manage reporting to support advisor programs and reinforce client outcomes.
• Lead the ongoing management of advisor retirement transition programs, supporting business continuity and client retention.
• Monitor key workforce metrics, translating findings into actionable recommendations and continuous improvements.

• Bachelor’s degree required
• 5+ years of experience in relevant roles such as workforce strategy, compensation analytics, or business strategy
• Advanced analytical and quantitative skills, including advanced Excel knowledge
• Demonstrated experience designing or administering incentive compensation, balanced scorecards, workforce programs, or organizational initiatives
• Experience synthesizing complex data into actionable insights and recommendations
• Experience independently leading cross-functional workstreams and implementing new programs, processes, or reporting capabilities

• MBA or graduate degree in a related field
• Experience in financial services, wealth management, or advisory businesses
• Data analysis and visualization skills (e.g., SQL, Tableau, Power BI)
• Self-starter with the ability to make progress with minimal direction and structure pathways forward in ambiguity
• Ability to influence and build consensus across multiple stakeholders without direct authority
• Strong written and verbal communication skills, including the ability to present concise recommendations to business leadership
• Superior attention to detail and ability to ensure error-free analysis and output