Victim Notification Specialist - Victim's Assistance and Notification Unit (VANU)

Are you committed to helping people and serving your community? Are you someone who strives to make a difference in the lives of those who need your support? Do you want to use your customer service skills and strengths as a member of an administrative collaborative team?

The Victim Notification Specialist - VANU performs specialized clerical work involving various release notifications to victims of crime. This role provides information and responds to inquiries from victims of crime and other agencies, contacts, and processes paperwork related to victim notification. Employees in this classification are expected to exercise considerable care and sound judgment in the release of sensitive information in accordance with state law, court decision or order, and/or Office Policy.

Don't miss out on this opportunity to make a meaningful impact – apply today and be a part of our vital mission!

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community?  We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel.  The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety. 

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education

• High school diploma or GED

Experience

• Two (2) years of general clerical or administrative experience

Combined education and experience qualifications

• Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.

• Growth and stability since 1871
• Choice of three medical plans – starting as low as $70/month
• Holidays – 10/year + 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 30% discount at Kindercare childcare facilities in the Valley.
• 50% discount at MCKids Club childcare located next to our headquarters. 
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees
• Access to free County gyms
• Learn more at Benefits Overview 

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Exercises independent judgment within legal guidelines, and reads, comprehends and interprets state, county and municipal laws, rules, regulations, MCSO policies and procedures.
• Researches Superior Court systems (ICIS) for all in-custody inmates to interpret and determine the orders of their sentences, and conditions of release.
• Researches the Superior Court Initial Appearance (IA) on-line system, ICIS, and the MCSO Database SHIELD for all detainees to interpret and determine proper hold and/or release orders.
• Responds to inquiries from voice mails received from victims.
• Receives and distributes information and documents from other judicial and law enforcement offices regarding in-custody inmates.
• Monitors and maintains office equipment and supplies.
• Inputs, creates, tracks, and maintains victim notification information.
• Processes paperwork related to victim notification, including notifying victims of their legal rights as defined by Arizona law, when arrests have been made in their case, when suspects have been released from custody, and answering victims’ questions regarding their legal rights.
• Accompanies crime victims to IA court and facilitates delivery of impact statements and conversation with court staff.
• Attends eligible National Advocate Credential Program trainings, earns and maintains updated certification credentials and knowledge of victim advocacy.
• Provide quality assurance to detect and correct data errors in MCSO Database SHIELD.
• Educates crime victims of their rights per ARS Title 13 Chapter 40 and the Arizona Constitution on Victim Bill of Rights.
• Refers crime victims to applicable resources and referrals.
• Maintains active victim files and archives as required by Arizona State Retention Schedules.
• Attends required meetings and scheduled training as directed by the VANU Supervisor.
• Be present at work site to perform tasks as scheduled and/or assigned by the supervisor.

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.
                                   

Work occurs frequently indoors and occasionally outdoors in a 24/7/365 environment. Tasks require managing constant interruptions, time pressures, and high work volume.  Job includes team-oriented activities and interaction with all levels of County management, personnel, victims of crimes, and the public. Responsibilities require concentration, accuracy, ethical conduct and a professional demeanor.

Knowledge of

• Microsoft Office Suite applications
• Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Standard office practices and procedures

The hiring authority will select the successful candidate based on departmental needs.
 
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation.  A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County.  These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.