Social Work Coordinator

The Social Work Coordinator supports the mission of the Caroline Huber Wellness Center by providing compassionate student and employee services that address basic needs, wellness, and personal barriers affecting performance and success. The Social Work Coordinator delivers direct support, case management, crisis response as needed, campus and community referrals, outreach, and education while contributing to the development of a comprehensive, campus-wide wellness model.

• Conduct comprehensive needs assessments to identify barriers affecting students' and employees' well-being, academic success, and workplace productivity, and develop individualized support plans to address identified needs.
• Provide case management services, including assessment, resource coordination, crisis intervention, follow-up, and advocacy for students and employees experiencing basic needs insecurity, personal challenges, mental health concerns, or other barriers.
• Evaluate eligibility for campus, community, state, and federal assistance programs, including the College's Emergency Assistance Fund, and guide students and employees through the application, documentation, and referral processes to facilitate access to available resources and services.
• Assist students and employees in navigating complex support systems by providing information, referrals, advocacy, and ongoing follow-up to ensure successful connection to appropriate services and benefits.
• Develop and maintain collaborative relationships with internal departments and external community organizations to expand resource options and improve access to support services for students and employees.
• Monitor case progress, maintain regular contact with individuals receiving services, and adjust support strategies as needed to promote positive outcomes and successful resolution of identified concerns.

• Collaborate with the Wellness Center team to develop and deliver presentations, workshops, wellness campaigns, and promotional materials to raise awareness of services and reduce stigma.
• Build strong partnerships with campus departments and community agencies to ensure coordinated support for students and employees.
• Support daily operations of basic needs initiatives including Nutrition Hub logistics, emergency assistance processes, wellness programming, and resource fairs.
• Represent the Wellness Center on relevant internal and external committees or collaborative initiatives.

• Maintain accurate and timely documentation of case management services, referrals, and support provided through established internal data tracking systems.
• Prepare reports and identify trends to inform program development and resource planning.
• Manage the outcomes of Wellness Center’s Surveys and coordinate appropriate outreach to students as needed.

• Bachelor's degree in Social Work (BSW) or a related field, including Psychology, Public Health, Counseling, Human Services, or a closely related discipline.
• 2-3 years of experience providing case management, social services, crisis intervention, or student support services.
• Candidates who do not possess a BSW must hold certifications in Mental Health First Aid and Crisis Response.
• Experience working effectively with community college students and employees.
• Demonstrated commitment to supporting diverse, underserved, and historically marginalized populations.
• Proficiency in maintaining case records and utilizing case management, referral tracking, and data reporting systems such as Maxient, Titanium, or comparable platforms.
• Bilingual or multilingual proficiency preferred.

• Understanding of student development, basic needs insecurity, and barriers to college persistence.
• Expertise in case management, crisis intervention, referral processes, and community resource navigation.
• Knowledge of public assistance programs and community-based resources available to support students and employees (i.e. SNAP, housing assistance, etc.).
• Knowledge of data management and tracking, reporting, and program evaluation methods.
• Strong organizational, analytical, and time-management skills with the ability to independently manage multiple cases, priorities, and deadlines.
• Excellent interpersonal, verbal, and written communication skills, with demonstrated cultural humility, empathy, and professionalism.
• Ability to establish effective working relationships and collaborate with diverse populations, campus partners, healthcare providers, and community organizations.
• Demonstrated sound judgment, critical thinking, and problem-solving skills when responding to complex or sensitive situations.
• Commitment to the College’s values and healing-centered, poverty-informed practices.
• Proficiency with Microsoft Office Suite, electronic health record systems, case management platforms, and student information systems, including Canvas, Colleague, Maxient, and similar technologies.

• Bilingual or multilingual proficiency preferred.
• Knowledge of Monmouth County and its communities
• This is a grant-funded position.