Product Owner

United StatesRemoteFull-timemid

Product ManagementProduct Manager

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Overview

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

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Product ManagementProduct Manager

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

GasBuddy is a leading fuel and in-store savings platform that empowers consumers to make smarter decisions and save money on gas. With a passionate community of millions of users, GasBuddy is transforming the way people think about their fuel purchases. We are looking for an experienced Product Owner to lead Pay with GasBuddy+, our fuel payment card program built with our card partner Corpay.

This role owns Pay with GasBuddy+ delivery end to end: the backlog and execution with the Pay engineering team, the day-to-day card partner relationship, and the bank, network and regulatory requirements that come with a regulated financial product. The Product Owner reports to the Head of Product and is the day-to-day product decision-maker for the program. This is not an entry-level role.

Own the Pay with GasBuddy+ backlog, prioritizing work against member impact, partner obligations and compliance requirements

Provide input to the Head of Product on the Pay with GasBuddy+ roadmap, based on partner, compliance and program needs

Develop and maintain detailed user stories, acceptance criteria and product requirements documentation

Facilitate sprint planning, standups and retrospectives, and work closely with engineering and QA to ensure timely delivery

Act as the day-to-day product lead with our card partner, Corpay: maintain the open-issues list and drive resolution across the partner’s operations, technical and go-to-market contacts

Prepare and run recurring partner governance, including the monthly steering committee meeting

Escalate partner outages and posting or settlement discrepancies to partner leadership with clear member impact, ownership and follow-up dates

Translate program compliance obligations (AML/OFAC, CIP/KYC, UDAAP, ACH, consumer disclosures, subcontractor due diligence) into product requirements, user stories and controls

Work with compliance resources, the bank partner and auditors on compliance requests, evidence gathering and remediation

Maintain documentation of workflows, decisions and controls to support audits and partner reviews

Lead the product response to production issues and partner outages, including member impact, customer communication and post-incident follow-through

Monitor program health, including enrollment funnel, activation, transaction volume, declines, settlement issues and member complaints, and use the data to inform product decisions

Coordinate App Store releases for both Android and iOS, and own UAT sign-off before release

Coordinate with design to deliver a best-in-class card enrollment and card management experience

Coordinate with supporting payments vendors, such as ACH processing and bank account verification providers

Work closely with Customer Support, Finance, Marketing, Legal and engineering leadership to ensure their requirements are documented and met

Track dependencies with work being done by other teams and projects

5+ years of experience as a Product Owner or Product Manager, including at least 3 years on a payments, card, banking or fintech product

Hands-on experience with card program operations: issuing, authorization, posting and settlement, disputes, and processor or bank partner relationships

Working knowledge of financial compliance requirements (AML/BSA, OFAC, KYC/CIP, UDAAP, ACH/NACHA) and experience turning them into product requirements and controls

Proven track record of delivering consumer-facing mobile app features on iOS and Android

Proven experience managing external partners or vendors, including escalation during live incidents

Strong understanding of agile development methodologies, such as Scrum or Kanban, and tools such as Jira or Azure DevOps

Experience with API documentation tools such as Postman

Experience with data analysis and product metrics

Excellent written communication, including executive-level incident and status summaries

Ability to operate independently as the primary product owner for a program with limited supervision

Experience with a bank-sponsored, BaaS, or fleet or fuel card program

Experience supporting audits, bank partner reviews or regulatory exams

Familiarity with ACH processors and bank account verification providers

Comfort with SQL or analytics tools for funnel, transaction and reconciliation analysis

Bachelor's degree in a relevant field, such as Computer Science, Business or Finance

Certified Product Owner certification and/or training

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.