Senior Production Manager

About Safetrust

Safetrust is building the future of identity.

Imagine a world where your phone, wearable, or digital credential becomes your secure key—unlocking buildings, systems, and experiences seamlessly across physical and digital environments. That’s what we do.

Our platform combines IoT devices, mobile credentials, and cloud-native architecture to power secure access for Fortune 200 companies and global enterprises.

As we evolve from a hardware-centric model to a platform and services-driven business, marketing plays a critical role in shaping how the market understands—and adopts—Safetrust.

About the role:

The Production Manager is a critical leadership role responsible for the strategic planning, direction, and overall execution of all manufacturing operations related to production lines at Safetrust VN in Ho Chi Minh City. This role holds ultimate accountability for achieving and exceeding the site's safety, quality, delivery (schedule), and cost performance targets.

The Manager leads the team of Production Supervisors, drives major continuous improvement initiatives, manages the production budget, and ensures alignment between manufacturing capabilities and the company’s strategic goals within an electronics assembly environment.

Key Responsibilities:

Strategic Leadership & Planning

• Develop, implement, and manage the overall production strategy, capacity planning, and long-range manufacturing forecasts in collaboration with Sales and Operations.
• Drive large-scale continuous improvement programs (e.g., Lean Six Sigma) across the entire value stream to achieve best-in-class performance in cycle time reduction, scrap minimization, and OEE (Overall Equipment Effectiveness).
• Act as the primary liaison between Manufacturing and Engineering, Quality, Supply Chain, and Finance to ensure seamless New Product Introduction (NPI) and robust process transfer.

People & Performance Management

• Lead, mentor, and develop the Production Supervisor team, fostering a culture of accountability, safety, and excellence.
• Conduct performance reviews, manage succession planning, and oversee the hiring and advanced training of production management and technical staff.
• Set and manage site-level Key Performance Indicators (KPIs), analyzing trends and implementing systemic corrective actions to ensure consistent performance against targets (e.g., DPU, OTD, Cost per Unit).
• Champion all Environmental, Health, and Safety (EHS) programs, ensuring 100% compliance with local and company regulations.

Operational Oversight & Compliance

• Oversee and optimize all aspects of the manufacturing process, including SMT/through-hole assembly, testing, quality control, and final packaging.
• Ensure rigorous adherence to Quality Management System (QMS) requirements (e.g., ISO 9001), IPC standards, RoHS compliance, and all internal Standard Operating Procedures (SOPs).
• Manage operational risk by establishing contingency plans for critical equipment failures, material shortages, and labor fluctuations.
• Coordinate and lead all manufacturing-related activities during external customer audits, regulatory inspections, and supplier quality reviews.

Skills & Experience:

• Education: Bachelor’s degree in Electronics, Manufacturing, Industrial Engineering, Business Management, or a related field is required. A Master's degree or advanced certification is a strong plus.
• Experience: 7+ years of progressive experience in high-volume, precision electronics manufacturing or complex assembly, with a minimum of 3+ years in a dedicated management role (managing supervisors or multiple lines/departments).
• Leadership & Management: Proven ability to lead and inspire a management team, manage operational budgets, and make high-impact decisions under pressure.
• Technical Expertise: Deep, verifiable knowledge of PCB assembly processes, SMT/Reflow, functional testing, and quality assurance principles (e.g., statistical process control). Familiarity with ERP/MES systems is required.
• Continuous Improvement: Demonstrated experience leading impactful Kaizen or cost reduction projects.
• Soft Skills: Exceptional written and verbal communication skills, including the ability to present complex data and strategy to executive leadership.

Preferred Qualifications

• Certification in PMP (Project Management Professional) or Six Sigma Black Belt.
• Direct experience with smart card/reader, NFC device production.
• Experience operating within a vertically integrated manufacturing model.

Performance Metrics

• Manufacturing Cost per Unit (CPU) reduction.
• Overall Equipment Effectiveness (OEE) and utilization rates.
• On-time delivery (OTD) to master schedule.
• Total Manufacturing Yield (First-Pass Yield and Final Product Yield).
• Safety incident rate (LTIR) and successful closure of corrective actions.
• Successful delivery of capital expenditure (CAPEX) projects on time and within budget.

Safetrust is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.