Vehicle Remarketing Operation Supervisor

• →Supervise Asset Controllers and other assigned team members, setting daily priorities and ensuring accurate, timely completion of work.
• →Assign and balance workloads based on inventory levels, projected vehicle volume, staffing capacity, and deadlines.
• →Coach employees, provide regular performance feedback, assist with onboarding and training, and address operational or employee escalations.
• →Communicate priorities, process changes, and expectations clearly; monitor compliance with applicable company
  policies and procedures.

• Oversee the workflow for recovered vehicles arriving at auction, including timely check-in, key creation, and completion of steps required to clear units for sale.
• Monitor inventory aging and vehicles awaiting sale clearance; coordinate prompt action to minimize delays between securing a vehicle, clearing it for sale, and the sale date.
  • Work with auction partners and internal teams to identify bottlenecks and keep vehicles moving through the disposition process.

• Identify, track, and escalate holds that prevent vehicles from being listed or sold; coordinate with Legal, Bankruptcy, Redemption, and other departments to resolve blockers.
• Monitor active hold counts, aging, and hold types to prioritize resolution and surface recurring issues.
• Partner with title teams to secure required documents before or promptly after vehicle sale, reducing delayed titles and related buyer arbitrations.

• Track and report team and individual performance, including days from secured to cleared for sale, days from clearance to sale, title processing time, no-title sale rate, and inventory or hold aging.
• Review performance against monthly goals and recommend appropriate adjustments to assignments or targets as volumes and staffing conditions change.
• Identify operational inefficiencies and lead improvements to workflows, standard operating procedures, reporting, and supporting tools.
• Provide management with clear operational updates, risks, escalations, and recommended corrective actions.
  
  

• Bachelor’s degree required
• 2–5 years of relevant operations experience preferred, including previous team lead or supervisory responsibilities.
• Strong organizational, analytical, problem-solving, decision-making, and communication skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook, and the ability to learn relevant internal systems.

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. 

We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.