Residential Advisor

• Provide a premium home experience to all Symphony Honolulu owners and
  residents.
• Maintain order, enforce all Symphony Honolulu rules, regulations and policies, and
  ensure the observance of applicable laws. Patrol all lobbies, corridors, public rooms,
  and other areas to detect violations and investigate disturbances, complaints, and
  accidents. Confer with management, interview guests and employees, warn or
  trespass violators and caution careless persons.
• Render and obtain assistance for accident victims and document information via
  incident reports. As a first responder to emergency situations, the Residential Advisor
  must be able to rapidly ascend multiple flights of stairs and assist emergency and
  law enforcement personnel as needed. Must be able to use a portable radio for
  receiving and transmitting information.

Salary Range: $23-$28 depending on experience 

• Experience:
  Prefer at least 1-year experience in hospitality or condo security. Customer service
  background desired.
• Knowledge
  Federal, State and City & County laws and ordinances pertaining to condominiums.
• Education / Training
  High school diploma or equivalent. Must have a current Guard Card, CPR Certification, be
  First Aid Certified, AED Certified and have computer skills.
• Skills
  Able to read, write, type, give and receive oral reports. Computer literate, type 25 wpm,
  report writing. Good human relations and leadership skills. The ability to effectively
  communicate over the telephone lines and portable equipment. Effectively and cordially
  communicate with management, residents, resident guests, visitors, employees and law
  enforcement authorities. Ability to lift and/or move a 75 lb. person in emergency situations.
  Demonstrate good judgment in emergency situations. Team oriented and display a positive,
  service oriented attitude towards our residents, guests/visitors, employees and our
  company.
• Prerequisites:
  Valid identification. Be ambulatory and able to assist residents,
  guests, patrons and employees in an emergency. Completion of various R.A. training courses
  as described in the training section of the Residential Advisor Employee Handbook.