Peer Support/Teen Talk Line Internship: Spring-Summer 2027

United States·Plymouth MeetingOtherentry

Other

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Quick Summary

Key Responsibilities

Answer telephone calls and text messages, exhibiting empathy and active listening skills Complete daily logs and required documentation in a timely manner Communicate with supervisors effectively,

Requirements Summary

Answer telephone calls and text messages, exhibiting empathy and active listening skills Complete daily logs and requir

Technical Tools

Other

15-20 hours/week are required; available internship hours range from 1pm-9pm, 7 days a week.

Requirements

~1 min read

Students pursuing their Master's degree are preferred; students pursuing their bachelor's degree may be considered.
The intern must be a student who receives school credit for this internship.
The intern must have personal lived experience with mental health challenges and a passion for mental health work.
The intern must be over 18.

Responsibilities

~1 min read

→Answer telephone calls and text messages, exhibiting empathy and active listening skills

→Complete daily logs and required documentation in a timely manner

→Communicate with supervisors effectively, accurately, and in a timely manner

→As needed, offer support to individuals developing recovery/WRAP plans

→Maintain regular and predictable attendance

→Ensure own proper conduct and fair representation of Access Services

→As needed, respond to teens reaching out on the Teen Talk Line

Required: Must have personal lived experience with mental health challenges

Ability to communicate effectively and efficiently.

Ability to work independently and as part of a team.

Ability to use technology platforms to complete work as directed.

Ability to maintain a consistent schedule, and be dependable.

Be warm when responding to callers.

Be organized and exhibit professionalism

FBI Clearance
PA Criminal Clearance

Child Abuse Clearance

Work in program sites and the community routinely providing support to clients and use knowledge of mental health systems in the county to connect people with proper support.