Senior Industry Programs Manager

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

The Senior Industry Program Manager, Generic Medicines Marketing will be an integral leader in the collective strategy, planning and execution of marketing for USP Standards and Solutions for the Generic Medicines Industry. This individual will employ portfolio management strategies to drive scale and efficiencies for the different program solutions and ensure effective allocation of resources across key priorities and initiatives that drive revenue and sustainability. The position will oversee a product portfolio of reference standards and materials and develop growth strategies that drive awareness and reach through compelling digital campaign strategies as well as maximize product mix, pricing, regionality, discounts and other relevant growth opportunities. The incumbent will stay up to date on critical customer needs and related regulatory expectations across the pharmaceutical landscape and manufacturing life cycle including reference standard usage in Research and Development, Manufacturing, Testing and Contract organizations. The incumbent will facilitate critical evaluation of data and analytics, industry and customer trends, market research, competitive intelligence to generate insights into action and drive thought leadership in providing timely awareness of existing products and delivering new solutions. This role will collaborate closely with other marketing teams such as product management, digital marketing and marketing operations and with Science and cross-functional teams.

This role is also responsible for facilitating the development of Annual Plans, Marketing plans, Communication goals and objectives and Promotions related to Customer and stakeholder engagement. This is a professional non-supervisory position.

• →Spearhead the discovery of actionable insights to drive sustainable growth by designing strategic learning plans and synthesizing large datasets, primary and secondary research, and customer feedback.
• →Lead development of Strategic, Annual and Marketing Plans for specific Generic Medicines priorities.
• →Facilitate key program planning and project completion against goals, objectives and success metrics to gauge success of programs in terms of revenue and KPIs.
• →Drive awareness, adoption, and usage of standards, products, and solutions through marketing plans, digital campaigns and related deliverables.
• →Collaborate with product management, pipeline management, strategic insights and data analytics team on standards engagement, product launches, product analysis, competitive analysis, and business case development.
• →Lead stakeholder engagement activities through conferences, events, workshops, forums and other USP and/or third-party relationships.
• →Support program unit team in execution, performance tracking and optimization of key work plan activities, materials, presentations, resources and other deliverables to drive timely results.
• →Work with cross-functional groups (e.g. science, product management, digital marketing, USP education, global communications, strategic insights, legal, etc.) on planning and implementation of standards, solutions and other activities.
• →Keep abreast of current customer, industry and regulatory trends related to the pharmaceutical and generic medicines landscape.
• →Develop compelling leadership presentations and content for internal and external meetings.
• →Travel up to 25% to customers, trade shows and other industry events. 

None, this is an individual contributor role.

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the below competencies and experience 

• BA/BS Degree with8 – 10 years of relevant experience working in Marketing, Product Management, or Business Management in the pharmaceutical, life sciences or healthcare industry.
• Minimum of 8 years of previous leadership, program and management experience.
• Knowledge of broader healthcare space including global pharmaceutical and healthcare industries and/or related industries.
• Results driven strategic and analytical thinker with strong problem-solving skills and an ability to handle complexity and juggle multiple competing priorities.
• Ability to demonstrate successful outcomes driven by key metrics and KPIs and to operate collaboratively at all levels of the organization in a highly technical environment.
• Ability to make critical decisions using a broad, organization wide perspective.
• Possesses some knowledge of USP and/or applicable government regulations for the pharma industry in US and internationally.
• Able to effectively prioritize, efficiently manage multiple activities and operate independently yet understand when to escalate issues and how to establish effective working relationships in a team setting.
• Excellent written and verbal communications skills. Excellent interpersonal skills, ability to influence others, and develop important relationships with customers and other internal and external stakeholders.

• MBA or Masters in related field with relevant experience in healthcare or life sciences industry; An equivalent combination of experience and education may be substituted with 10-15 years relevant industry experience. Understanding of USP standards-setting processes and compendial terminology.

Note: As part of the recruitment process, USP's Global Talent Acquisition team may contact candidates through a variety of communication channels, including Microsoft Teams, telephone, email, and WhatsApp (voice calls and text messages). These communications may be used to schedule interviews, provide updates on application status, discuss career opportunities, and answer questions about employment with USP.

To help ensure timely communication, candidates are encouraged to keep their contact information current and to engage only with individuals who clearly identify themselves as authorized USP representatives. USP will never request payment, banking details, or other financial information as part of the hiring process.

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