Site Reliability Champion, Specialist

This role sits within IST Run Europe, covering incident management and Site Reliability Engineering (SRE) for our UK and European platforms. The team is part of a global operating model with counterparts in Australia and the US, together providing coverage for the suite of Vanguard's international applications across both consumer-facing and business-to-business channels,  applications that are critical to the continued success of our international businesses.

The successful candidate will join a close-knit, hands-on team focused on keeping these platforms resilient as we continue to scale. You'll work alongside engineers, product owners, and business stakeholders across the UK and Europe, as well as peer SRE teams globally, to drive incident response, resiliency testing, and the adoption of SRE best practices across app teams in the region

• Coordinate cross-product chaos and resiliency experimentation to proactively identify weaknesses before they become incidents.
• Drive the adoption of new reliability standards, tools, and frameworks across app teams and stakeholders in Europe, championing the cultural change needed to embed SRE practices.
• Stay plugged into the broader SRE community, regularly engaging with Reliability Engineering and Resilience communities of practice and bringing that knowledge back to the team.
• Participate in special projects and other duties as the role and team's needs evolve.

• Genuine depth in SRE principles and practices
• Excellent communication skills, with the ability to engage stakeholders across functions
• Ability to drive change and influence adoption of reliability standards and practices across teams
• Expertise with AWS; AWS certification(s) a plus

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.