PM Lead Sales Associate

Pa-Lancaster-lead

RetailRetail Sales Associate

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Quick Summary

Key Responsibilities

Meet membership sales goals Lead and motivate the sales team to achieve individual and team sales targets. Detailed knowledge of the menu of services – don’t worry, we’ll train you!

Technical Tools

RetailRetail Sales Associate

Benefits:

Opportunity for advancement
Paid time off
Training & development
Wellness resources
401(k)
Bonus based on performance
Company parties
Employee discounts
Tuition assistance

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Harrisburg, is seeking a full-time PM Lead Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! The PM Lead Spa Sales Associate is responsible for driving sales in the evening hours of operations while fostering strong client relationships, and ensuring a cohesive and motivated team environment. This role requires a proactive and customer-focused individual who can effectively manage multiple tasks and contribute to the overall success of the spa.

Key Responsibilities:

Meet membership sales goals
- Lead and motivate the sales team to achieve individual and team sales targets.
Detailed knowledge of the menu of services – don’t worry, we’ll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working evening & closing hours
Effectively communicate sales, promotions, and service options with sales associates & clients
- Conduct hourly team round ups to discuss performance, provide feedback, and share best practices
Uphold spa cleanliness standards
Bring a positive and energetic attitude
- Foster a positive and collaborative work environment, encouraging teamwork and professional growth
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned

What’s in it for you?

Hourly wage PLUS commissions on membership sales.
Contests - do you want to put your sales skills to the test? See what we have in store!
Career Advancement - You have the potential for rapid advancement, including growth in leadership roles, based on performance.
Ongoing Training - We are ALWAYS learning and improving.
Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

High school diploma or equivalent is required
18 years old or older
Exceptionally organized and great attention to detail
Strong team player with the ability to work independently with minimal supervision

Our Core Values: Honesty, Respect, Transparency, Assume Positive Intent
Our Vision: We are all connected, and together we can accomplish magnificent things