Mandeville- Spa Concierge - full-time

Spa Concierge — Woodhouse Spa, Mandeville

As a Spa Concierge at Woodhouse Spa Mandeville, you are the first impression of the spa and the person our guests count on from the first phone call to checkout. If you love making people feel cared for and you're looking for a front-desk role you can settle into and grow with, we'd love to meet you.

What you'll do:
- Deliver warm, attentive customer service that keeps guest satisfaction at the center of every visit
- Answer busy phones with a calm, friendly voice
- Book and schedule spa appointments accurately
- Check guests in and out, help them throughout their visit, and sell gift cards
- Guide guests to enhancements and retail that fit their visit
- Pitch in on light cleaning to keep the spa looking as serene as it feels

What we're looking for:
- 2+ years in a front desk, hospitality, or customer-facing role, with a track record of staying with an employer
- Open availability, including weekends and evenings
- A genuine enjoyment of people, phones, and a busy front desk

Pay: $11/hour, full-time, plus commission on point-of-contact (POC) sales.