Service Tech IV- Utility Truck Division

With little or no supervision, the master-level (Utility Service Technician IV) will perform assigned and assessed maintenance, preventive maintenance and advanced mechanical / electrical / hydraulic / drive train / suspension & steering / brakes / heating & air conditioning, gasoline & diesel engine repairs of complex utility vehicles and their attachments and accessories, both in-shop/at-branch and occasional field service calls, in a safe and professional manner. Must be able to effectively perform all duties of lower-level technicians. This position may specialize in the repair and maintenance of a specific category of utility vehicles and attachments that requires an employee to possess a high degree of independent judgement and creative thinking.

• →Using high degree of independent judgment, responsible for the safe maintenance, preventative maintenance, repair and testing of a variety of complex rental vehicles, their attachments & accessories, equipment, and tools at branch or on customer locations involving mechanical / electrical / hydraulic / drive train / suspension & steering / brakes / heating & air conditioning, gasoline & diesel engines, utility attachment booms, cables, insulation sections, insulated bucket liners and controls:
• →Using high degree of independent judgment, responsible for the safe maintenance, preventative maintenance, repair and testing of a variety of complex rental vehicles, their attachments & accessories, equipment, and tools at branch or on customer locations involving mechanical / electrical / hydraulic / drive train / suspension & steering / brakes / heating & air conditioning, gasoline & diesel engines, utility attachment booms, cables, insulation sections, insulated bucket liners and controls:
• →Ability to diagnose and repair all equipment vehicles and their utility attachments within the rental fleet appropriately and consistently, utilizing schematics, diagnostic programs, tools and applications without supervision.
• →Consistently utilize diagnostic software and technical manuals to identify malfunctions and determine the best course of action.
• →Consistently utilize URI Tools and Applications to perform all necessary diagnostic and documentation functions on the company computer system
• →Troubleshoot and repair complex issues within hydraulic, electrical, pneumatic, and braking systems.
• →Installation, fabrication, removal and repair of different types of truck bodies, truck suspensions & equipment.
• →After achieving a “Qualified Person” for DC Dielectric Testing and/or “Certification from (ASE- T2-T8) or (FMCSA- EPA-609) for annual vehicle DOT Inspections, conduct routine DOT inspections, dielectric compliance testing, and preventative maintenance to maximize performance and meet ANSI/OSHA safety standards
• →Perform welding and fabrication for equipment repair and modification as needed.
• → As assigned supervise, train and organize the work duties of other technicians in the department.
• →Consistently manage field service vehicle Parts Inventory to ensure proper levels and compliance
• →Maintain ability for business/after-hours service calls, customer requested needs, and be available when assigned
• →Advise customer and/or field service leader of any repairs, maintenance or services that should/must be performed within the next 3 months. 
• →Consistently utilize URI Tools to maintain paperwork/electronic documentation of work performed (work orders) in a complete and timely manner on a daily/job basis:
• →Record preventative and ready inspection completion in Rentalman system\
• →Document parts and labor accurately within Rentalman
• →When required, travel to customer site for repair/maintenance of rental or owned equipment or vehicles:
• →Maintain a service vehicle in a clean and professional manner.
• →Consistently utilize URI Tools to document, assign, perform and complete the Customer Service Request (i.e. FSD Screen, FS Tech Application)
• →May assist in the pick-up and delivery of equipment and parts to and from outside vendors and other United Rentals, Inc. locations for purchase and/or repair
• →When necessary and without supervision, and utilizing the correct URI Tools and Processes, accurately order needed parts using reference materials as required, including communication with all necessary vendors and suppliers
• →Training & Development
• →Attend assigned manufacturer sponsored training classes
• →Complete all required URI Workday training classes (including FSD and FST training)
• →Advanced and multi-day training and travel may be required
• →Ensure all certifications are kept active and up-to-date
   

•  High School diploma or equivalent
•  Manufacturer sponsored training a plus
•  Trade school training preferred
•  Active applicable state class driver’s license
•  Certified welding and fabrication
• Must hold valid Class 5 valid driver’s license; Class 1 or 3 preferred
• Medical card as required by the FMCSA.
• 5+ years working with aerial lifts, bucket trucks, hydraulic systems, or heavy equipment (e.g., utility trucks, forestry equipment, or construction machinery)
• Previous welding and fabrication experience required
• Related truck & utility maintenance /equipment rental experience required
• CVIP (Commercial Vehicle Inspection Program) or (ASE Certifications) experience preferred.
• Mechanical aptitude and technical ability are a must

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.