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Customer Support Specialist
Position SummaryAs a Customer Support Specialist, you serve as the first point of contact for MyAdvice clients. This role is responsible for resolving high-volume support requests efficiently while delivering exceptional customer service.You will handle the majority of incoming tickets—answering que
AI Engineer l (Generative AI)
Our AI Engineers are responsible for designing, developing, and deploying advanced Generative AI solutions to support innovative product capabilities across MyAdvice. This role focuses on building scalable AI systems, including LLM-powered pipelines, AI agents, and retrieval-augmented generation (RA
Billing Specialist
Summary MyAdvice is seeking a full-time, entry-level or early career client Billing Specialist to assist with our company billing and invoicing needs. This position manages the client's billing lifecycle from onboarding to contract termination. The Billing Specialist maintains knowledge and manages