afniexternalcareers
Customer Service Representative
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, you'll be using your customer interaction skills to deliver excellent customer service. At least 12 months BPO experience handling international account. At least
Recruitment Director
The Recruitment Director will play a key leadership role in shaping and driving the end-to-end recruitment strategy for high-volume agent hiring across all Philippine sites. This role will lead sourcing, hiring, onboarding coordination, recruitment operations, and stakeholder partnerships to ensure
Customer Service Representative
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Sta. Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service. At least 12 months BPO experience handling international account. At least high sc
Customer Service Representative (One Felicity Center)
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City (One Felicity Center). In this role, you'll be using your customer interaction skills to deliver excellent customer service. Customer Service Qualifications: At least 12
Customer Service Representative (One Felicity Center)
Tech Support Representative
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks. This role is on-site at our Tucson facility. Please apply only if you are able to work in person at our Tucson location. What can you expect from your work at Afni? This onsite position at our Escalante and
Sales Trainer
The Sales Trainer is responsible for delivering engaging, effective, and technology-enabled learning experiences that develop the sales, customer experience, product knowledge, and consultative selling capabilities of new hires and existing employees. The role facilitates training programs, coaches
Trainer (SM Fairview)
Position Purpose: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and Responsibilities: Deliver trai
Trainer (Commonwealth)
Job Description: Deliver training to existing and newly hired employees to prepare for essential duties and tasks. Model company and client expectations by creating a welcoming environment that enables students to reach their maximum potential. Essential Functions and Responsibilities: Deliver train
Customer Service Representative
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Sta. Rosa, Laguna. In this role, you'll be using your customer interaction skills to deliver excellent customer service. At least 12 months BPO experience handling international account. At least high sc
Customer Care Representative
Join a team where your career gets better every day! Have fun in your new role creating exceptional experiences for customers, keeping them happy and connected. Walk in anytime to start your application—no appointment needed! Find us at Plaza Titanes in Monterrey, Nuevo León. What will I do as a Cus
Operations Manager - Insurance
Position Purpose: The Operations Manager serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center operational strategies by conducting needs assessments, perf
Operational Excellence Analyst
Salary Range: $65,000-$90,000 Position Purpose The Operational Excellence Analyst supports operational excellence through data analysis, process improvement, project enablement, and process governance. This role serves as an analytical resource to the Center of Excellence (COE) and operations teams
Full-Time Remote Insurance Representative
Our Insurance Service Specialists start at $16.50 per hour with a 40-hour work week Top Insurance Service Representatives earn an additional $3 per hour with bonus! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team
Full-Time Remote Insurance Representative
Our Insurance Service Specialists start at $16.50 per hour with a 40-hour work week Top Insurance Service Representatives earn an additional $3 per hour with bonus! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team
Full-Time Remote Insurance Representative
Our Insurance Service Specialists start at $16.50 per hour with a 40-hour work week Top Insurance Service Representatives earn an additional $3 per hour with bonus! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team
On-Site Project Coach
Salary Range: $44,000 - $50,000 Position Purpose The Project Coach for Insurance Service is responsible for supervising and developing a team of insurance service consultants. This role focuses on driving performance, building a motivated team, and fostering individual skill development. *This posit
On-Site Operations Manager
Salary Range: $76,000-$85,000 Position Purpose The Operations Manager, Insurance Sales & Service is responsible for leading insurance sales and service operations within a contact center environment. This role drives performance across key business metrics, including sales, quality, service levels,
On-Site Training Coach
Salary Range: $44,000-$50,000 Position PurposeThe Training Coach, Insurance Service is responsible for developing, coaching, and supporting insurance customer service representatives in a fast-paced inbound contact center environment. This role delivers training programs, monitors employee performan
Operational Excellence Manager
Salary Range: $76,000-$105,000 Position Purpose The Operational Excellence Manager (Center of Excellence) is responsible for driving performance improvement across frontline operational teams through process design, operational enablement, continuous improvement, and subject matter expertise rather
Director of Talent Acquisition
Salary Range: $120,000-$160,000 Position Purpose:The Director, Talent Acquisition will develop and execute talent acquisition strategies necessary to achieve Afni's business goals and support the company's long-range workforce plans. This role provides leadership, coaching, and mentorship to a high-