Barloworldequipment

Key Outputs • Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing. • Open work orders and order parts. Close work order on job completion. • Invoice external customers and process invoices to de

Key Outputs • Expert technical support, investigations and reporting on resolutions of product issues in collaboration with • Service engineering, ensuring product health and delivering end user acceptance at lower cost. • Ensure improved product health for all products in area of responsibility. •

Key Outputs • Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and/or components. • Create a safe environment for all productive and non-productive employees by doing the following: o Ensure daily risk assessments are completed per artisan to control

Key Outputs Manage service support staff, budget and perform cost control Provide technical support to service support technicians and service team Relationship building with external and internal customers Proactively liaise with Principal to resolve problems and issues and build relationships goin

Key Outputs • Manage service support staff, budget and perform cost control • Provide technical support to service support technicians and service team • Relationship building with external and internal customers • Proactively liaise with Principal to resolve problems and issues and build relationsh

Key Outputs • Lead and manage the service support function for the region. • Manage warranty administration, service support processes and service governance. • Support field service and workshop operations to achieve productivity and customer satisfaction targets. • Drive service compliance, qualit

Key Outputs • Achievement of annual revenue and gross profit targets. • Increased machine technology attachment rates. • Growth in Cat Grade solution sales. • Expansion of retrofit opportunities. • Successful installation and commissioning of Grade systems. • Reduced deployment defects and rework. •

Key Outputs • Market share and deal participation tracking • Collate, enhance and manipulate raw data for higher level analysis • Price analysis and lost sales reporting to Cat • Identify competitive opportunities accurately • Support sales teams with lead generation and opportunity pipeline analysi