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Boomerang BPO is looking for an experienced and commercially minded Workforce Management (WFM) Manager to lead our Workforce Management function across multiple client programmes. The successful candidate will be responsible for forecasting, capacity planning, scheduling and real-time workforce mana

We are looking for energetic, customer-focused individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Brand Ambassador Expert (BAE), you will be responsible for assisting customers across various communication channels, including telephone, email and

We are looking for energetic, customer-focused individuals with near-native proficiency in a European language and a genuine passion for delivering exceptional customer experiences. As a Customer Love Brand Ambassador, you will be responsible for supporting customers across multiple communication ch

Join the Boomerang BPO Contact Centre Learnership! Do you have a passion for people, communication and creating excellent customer experiences? This is your opportunity to earn a nationally recognised qualification, gain practical workplace experience and develop valuable customer service, sales, di