cxfort

DESCRIPTION WHAT WILL YOU BE DOING? Reporting to the Loyalty Team Leader, the role involves quality engagement with customers, addressing their concerns, and ensuring they have a positive experience. RESPONSIBILITIES Answering customer queries and gathering customers’ feedback by email, and chat, in

DESCRIPTION WHAT WILL YOU BE DOING? Reporting to the Loyalty Team Manager, you would be managing and overseeing the customer loyalty team's performance. You will be involved in following KPIs, implementing guidelines, and assisting with any issues employees may have. RESPONSIBILITIES Ensuring that C

DESCRIPTION WHAT WILL YOU BE DOING? Reporting to the Head of Customer Support, where you would be managing and overseeing the customer loyalty team's performance. You will be involved in setting targets, implementing guidelines, and assisting with any issues employees may have. RESPONSIBILITIES Moni