gecareers

We are seeking applicants to join us as part of the dynamic frontline service team at Service Centre. • Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time; • Ensure unresolved

We are looking for a content design leader who will reshape how our customers and advisors engage with us across digital platforms. As these experiences become more personalised, conversational and AI-enabled, clear and thoughtful content is critical to making complex information easier to understan

You are responsible for architecting and designing comprehensive end-to-end solutions across multiple domains that meet business objectives and align with enterprise architecture. You will need to partner with key business and IT stakeholders to establish architectural road map for different domains

Great Eastern is transforming how our customers and advisors engage with digitally, across web, mobile and emerging conversational and AI-enabled interfaces. We want these experiences to be simpler, more intuitive and exceptionally well designed. You will shape and deliver these iconic digital produ

The role oversees how data and AI initiatives are governed across the Group. Key Responsibilities: Design, develop and maintain data and AI governance, and data management artefacts (e.g. framework, policies, standards and guidelines) to ensure relevancy and up to date to meet the organization’s str

Great Eastern is launching Skybranch, a new branded customer engagement and distribution channel within the Group Agency & Financial Advisors (GAFA) division. Skybranch operates two complementary functions: a Contact team responsible for outbound customer engagement and relationship nurturing, and a

You will be part of the Sales & Marketing function within the Group Insurance Business (Agency & FAs), leading a team of Account Managers responsible for portfolio management, renewal retention, client servicing, and intermediary engagement. The role is accountable for driving portfolio growth, prof

The Assistant Manager, Digital Communications representative is responsible for ensuring claims-related enquiries, appeals, complaints and escalations received through digital channels are managed accurately, professionally and in accordance with company policies and regulatory requirements. Acting