GROWE

Growe welcomes those who are excited to: Work closely with business units and technical teams to clarify requests and track task progress; Monitor Grafana boards to assess system performance and detect potential issues; Record incidents in JSM/Jira in compliance with established workflows; Handle su

Growe welcomes those who are excited to: Monitor CRM and promotional activities from a risk perspective; Review campaign mechanics and identify potential issues before launch; Analyze user behavior and data to detect unusual patterns and anomalies; Investigate risk-related cases and prepare clear fi

Growe welcomes those who are excited to: Design, build, and maintain backend services using .NET (C#); Develop and evolve microservices in a production environment; Support existing functionality and ensure backward compatibility of releases; Work on core domain flows such as accounts, registration,

Growe welcomes those who are excited to: Upload payment system operations to the accounting system and verify them against PS reports; Reflect all related operations in the accounting system, including cost and income operations; Ensure the correctness of management analytics; Participate in the pre

Growe welcomes those who are excited to: Decide how the hub behaves: make system behavior explicit (such as callback timeouts, withdrawal hold and release rules, gateway configuration setups, and player-facing error messages) rather than leaving these details in engineers' heads or partner systems;

Growe welcomes those who are excited to: Lead and develop the Customer Support function within a fast-growing iGaming environment; Scale a high-performing VIP Customer Support team aligned with the company’s growth and operational goals; Define and drive key performance metrics, including CSAT, FRT,

Growe welcomes those who are excited to: Manage payment providers from commercial handover through onboarding and ongoing cooperation; Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams; Maintain regular communication with pay

Growe welcomes those who are excited to: Partner with business stakeholders to translate business needs into clear analytical questions, metrics, and data-driven solutions; Conduct end-to-end analysis of revenue performance, customer behavior, funnels, retention, churn, and operational efficiency; I

Growe welcomes those who are excited to: Design and establish a standardized access audit framework, including methodology, cadence, evidence collection, and reporting templates; Define risk-based audit scope and sampling methodology appropriate for a large, complex, multi-system landscape; Run regu

Growe welcomes those who are excited to: Test existing functionality and new features; Write and maintain test documentation; Ensure the quality and functionality of the product through manual testing; Identify, document, and track bugs and issues; Collaborate with development and product teams to e

Growe welcomes those who are excited to: Deliver backend development initiatives; Write clean, readable, maintainable, and well-structured code; Coordinate cross-team interactions and dependencies within assigned initiatives; Take ownership of received initiatives under the Tech Lead’s review; Contr

Growe welcomes those who are excited to: Prepare and own a strategic monthly VIP CRM calendar tailored for Casino and Sports customers, leveraging analytics to drive data-informed decisions; Control VIP CRM revenue targets and bonus budget allocation, ensuring alignment with overall business objecti

Growe welcomes those who are excited to: Administer and maintain compensation and benefits programs; Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate, on-time payouts; Act as the main point of contact for pay and benefits questions from te

Growe welcomes those who are excited to: Provide L1–L2 technical support for end users in a corporate environment; Maintain and monitor office IT infrastructure, including computers, laptops, and peripheral devices; Install, configure, and support Windows and MacOS operating systems; Troubleshoot an

Growe welcomes those who are excited to: Support activities of the group's companies in different regions, including licensing and other regulatory matters (Asia, Africa, LatAm, etc.); Draft, proofread, and negotiate various types of MSAs, SLAs, insertion orders, marketing and sponsorship agreements