KEMI

Duties: Review daily lockbox reports, verify accuracy of daily deposits and reconcile Policy system and lockbox barcoded batches. Accurately and timely enter manual items day received. Save batch list reports as appropriate. Post incoming ACH and wire payments to policy system and/or general ledger,

Duties: Process, manage, and resolve Service Desk requests and issues for users, including hardware, software, and network problems, escalating as appropriate. Follow established IT Infrastructure Library (ITIL) processes and procedures to manage requests and incidents. Ensure Service Level Agreemen