
FP&A Manager
About the Company Lucidya is a leading B2B SaaS company specializing in advanced customer experience management solutions powered by AI. Our mission is to empower businesses to better understand their customers, make data-driven decisions, and create exceptional customer experiences. As we continue
Senior DevOps Engineer
About Lucidya Lucidya is an AI-native Customer Experience Intelligence platform enabling enterprises to understand, engage, and retain customers at scale. Unlike tools that just surface insights, Lucidya completes the loop with proprietary AI capabilities, helping teams take action and improve custo
Sr. Customer Success Manager
About Lucidya: Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop wi
AI Tech Lead
About Lucidya Lucidya builds an operating system for Agentic customer experience. Our flagship product line is an agentic platform (Agent Studio) where customers build and run AI agents that resolve real customer experience issues across text and voice channels, in Arabic and English. Role summary T
Database Administrator (PostgreSQL & MySQL) - Saudi only
About Lucidya Lucidya is an AI-native Customer Experience Intelligence platform that helps organizations understand customer conversations, uncover actionable insights, and improve customer experiences through advanced AI capabilities. As the platform continues to grow, maintaining reliable, secure,
Database Administrator (PostgreSQL & MySQL) - Saudi only
DevOps Engineer (Saudi Only)
About Lucidya Lucidya is an AI-native Customer Experience Intelligence platform enabling enterprises to understand, engage, and retain customers at scale. Unlike tools that just surface insights, Lucidya completes the loop with proprietary AI capabilities, helping teams take action and improve custo
Customer Success Manager - Government Sector
About Lucidya: Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop wi
Customer Success Manager - Government Sector
Senior Social Media Analyst
We are looking for an observant and data-driven social media analyst to judge and evaluate the success of social media and web presence of any brand/campaign/Initiative by looking at posts' metrics. The social media analyst will be responsible for providing feedback to clients and social media / CX
Frontend Software Engineer - Saudi Only
Lucidya is a leading AI-powered Customer Experience Management (CXM) platform in the MENA region, enabling enterprises to understand, engage, and serve their customers across digital channels at scale. As we continue to scale our platform and move toward IPO-scale engineering, we are looking for a F
Site Reliability Engineer - Saudi Only
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya closes the loop with p
Customer Marketing & Product Marketing Knowledge Intern
lThe intern will support clear communication between Customer Experience, Product Management, Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing communications. Key Responsibilities Requirements Help align CX and Product Management teams by organizing
Customer Marketing & Product Marketing Knowledge Intern
Activations and amp Campaigns Intern
Support the planning and execution of customer campaigns, promotional initiatives, and growth activations. Help set up and coordinate virtual and in-person events, including webinars, community events, customer sessions, and other activations. Assist with event logistics, communications, atten
Senior Product Analyst - Analytics & Insights
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle. Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helpin
Product Designer (Saudi Nationals Only)
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle. Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helpin
Solution Consultant
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop wit
Sales Director - Enterprise
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary
Client Delivery Specialist (Project Based)
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop wit
Sales Director
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary
Principal Product Manager - Customer Service Suite
About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop wit
Principal Product Manager - Customer Service Suite
Head of Legal & Compliance
About Lucidya Lucidya is an AI-native platform for Customer Experience (CX) Intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop wit