Nextgen Clearing

Resolve operational problems within the defined schedules and service level agreements. Analyse root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue resolution procedures.

Invoice Uploading & Reconciliation Renaming of extracted invoices with correct File format name for auto -upload. Splitting and merging of invoices received from Roaming Partner/FCH L-1, 2 and 3 GSM, SMS and Hub invoice reconciliation. To approve the GSM & Hub invoices having level-2 queries and esc

Senior System Analyst is operations support system (OSS) specialist often work under Operations Manager and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as