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The Primary responsibilities of the Service Delivery Manager are to supervise the day-to-day operations of the Service Delivery and Shared Services team to ensure all customer service level agreements, satisfaction, and company expectations are met while also providing direct customer support when n

The Business Development Manager drives sales of hosted communications products. This role is responsible for acquiring new customers, generating leads, and building relationships with prospects. They may also sell to defined customers with quotas for new revenue growth and/or product line growth, p

THIS IS NOT A REMOTE OR HYBRID POSITION. YOU MUST BE ABLE TO WORK IN THE OFFICE IN JONESBORO, AR.The Helpdesk Specialist I provides excellent Tier-1 support for an assigned national account. This includes general troubleshooting, maintaining record databases, updating customer/service tickets and es

The Lead Infrastructure Technician installs, maintains and troubleshoots cabling and fiber infrastructure as well as installs and connects various network devices. The Lead Infrastructure Tech works directly with the engineers, project managers and customers to review work orders, project scope and

As an Account Manager, you will own and expand a portfolio of customer accounts, serving as a trusted advisor and strategic partner. This role is focused on customer retention, revenue growth, and account expansion, with a strong emphasis on renewals, upselling, and cross-selling opportunities.You w