Director, CX Systems & Insights
About the role: The Director, Customer Experience Systems & Insights is responsible for designing, scaling, and optimizing systems that shape and provide insight into the end-to-end customer journey and associated leading and lagging indicators of success. This role will translate company priorities
Director, CX Systems & Insights
Events Marketing Manager
About this Role: PetDesk is looking for an Event Marketing Manager to help lead and scale our growing events program. Reporting to the Senior Partnerships Manager, this role will own the planning, execution, and optimization for all of PetDesk’s events: tradeshows, experiential marketing activations
Events Marketing Manager
Sr. Product Manager
About the role: As a Senior Product Manager, you will own the strategy, roadmap, and execution of various products during a critical stage of growth. Working alongside engineering, commercial teams, and strategic partners, you will help take the product from initial launch and adoption into a scalab
Sr. Product Manager
Sr. Manager, Implementations
About the Role: Onboarding is the highest-leverage moment in a customer's lifecycle — it's when they either get real value fast and stick around, or stall out before they ever see ROI. The Sr. Manager, Implementations exists to own that moment through rigor: a relentless focus on the details, the ta
Sr. Manager, Implementations
Implementation Project Manager (French Required | German a Plus)
About the role: PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Project Manager at PetDesk, you will play a vital role in the onboarding and configuration of new customers through an inquisitive, con
Implementation Project Manager (French Required | German a Plus)
Principal Engineer
The Principal Engineer is a senior individual contributor role at PetDesk, reporting directly to the Chief of Staff. This position provides technical leadership across high-impact initiatives, partnering closely with Engineering, Product, Operations, and business stakeholders to shape the architectu
Website Security Engineer
About this role: The Website Security Specialist is responsible for the proactive defense, rapid incident response, and the technical infrastructure for the entire PetDesk website portfolio. This role bridges the gap between Website Operations, Website Support, and Information Security, ensuring tha
Program Manager
About this role: We're looking for a Program Manager to lead the execution and operational management of CarePath's partnerships. This role serves as the connective tissue between Marketing, Product, Engineering, Customer Success, and strategic partners to ensure campaigns launch successfully, perfo
Program Adoption Manager
About this role: As a Program Adoption Manager, you will play a critical role in helping veterinary clinics successfully adopt CarePath. You will own the day-to-day implementation experience for assigned clinics, guiding customers from kickoff through launch by managing setup, configuring environmen
Account Executive
About the role: Our Account Executives drive PetDesk’s growth by attracting new veterinary clinics and expanding relationships with existing customers within defined territories. In this remote role, you’ll manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo,
Sr. Customer Success Manager
About the role: Sr. Customer Success Managers own the post-sales experience for PetDesk's complex and high-value accounts, driving adoption, retention, and long-term growth while maximizing the return on a customer's technology investment. Sr. CSMs are responsible for ensuring the overall success of
Sr. Customer Success Manager
Implementation Project Manager
About the role: PetDesk is a leading provider of client communication software tailored for veterinary clinics to communicate with Pet Parents. As an Implementation Project Manager at PetDesk, you will play a vital role in the onboarding and configuration of new customers through an inquisitive, con
Implementation Project Manager
Customer Success Manager
About the role: Customer Success Managers (CSMs) own the post-sales experience at PetDesk, driving adoption and retention and maximizing the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success of 400+ accounts. They are adept at analyzing strategic cus
Customer Success Manager
Claims Operations Analyst
About the role: We're hiring a Claims Operations Analyst to join our newly formed claims operations team. Reporting to the Claims Operations Manager, you will be responsible for the daily review and validation of discount claims, flagging process gaps, and contributing to the continuous improvement
Senior Software Engineer
We're looking for a Senior Software Engineer to build and maintain high-quality software solutions that power our products. You'll implement, test, deploy, and monitor features with precision, working closely with international teams to continuously improve what we offer our users.In this role, you'
Sales Development Representative
About this role: The Sales Development Representative (SDR) plays a critical role in executing and optimizing territory-level pipeline strategy for the business. SDRs are responsible for owning all independent veterinary clinics within an assigned geographic territory, analyzing market opportunities
Sales Development Representative
Account Executive
About the role: Our Account Executives drive PetDesk’s growth by attracting new veterinary clinics and expanding relationships with existing customers within defined territories. In this remote role, you’ll manage the full sales cycle—from outbound prospecting to deep discovery qualification, demo,