spsservicing

The Manager of Servicing Operations is responsible for leading the day-to-day operations of the assigned department while driving operational excellence, employee engagement, compliance, customer experience, and business performance. This role oversees servicing operations, develops team members and

Summary: Research and resolve customer and/or authorized third party concerns including but not limited to foreclosure, escrow, payment application, credit bureau reporting, and payment changes. Communicate results of research in a timely manner either via written correspondence and/or by telephone.

Summary: Process all daily incoming and outgoing mail Duties: Provides inbound mail processing which includes: Mail sorting, tracking, scanning, digital mail processing, UPS scanning and spreadsheet, and scanning machine maintenance. Completes outbound mail fulfillment which includes: Letter printin

Summary: Monitors activities of escrow vendors to ensure accuracy, timeliness, required service levels, accurate billing, compliance with state and Federal laws, and provide quality customer service. Performs comparison of Company and vendor data to ensure integrity. Duties: Perform regular data int

Position Summary The Business Development Analyst plays a critical role in supporting loan sale and servicing transactions by serving as the primary liaison between clients, legal counsel, and internal business partners throughout the contract review and execution process. As one of the first points

Principal Duties: Aggregate loan activity from various sources into summary remittance reports Reconcile custodial bank accounts to loan activities accurately and timely Remit funds due to investors accurately and timely Research and resolve questions timely, accurately, and thoroughly Understand an

Investor Reporting Analyst Job Summary: The Investor Reporting Analyst I is responsible for the daily/monthly reporting, reconciliation and remittance of loan activity and calculated funds due to Investors/Owners of pools of mortgage loans. Principal Duties: 1. Aggregate loan activity from various s

The Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discussions. The CCE's primary responsibility is

Monday to Friday Full Time: 9:00AM-6:00PM The Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discus