spsservicing
Mail Room Clerk
Summary: Process all daily incoming and outgoing mail Duties: Provides inbound mail processing which includes: Mail sorting, tracking, scanning, digital mail processing, UPS scanning and spreadsheet, and scanning machine maintenance. Completes outbound mail fulfillment which includes: Letter printin
Loan Resolution Processor
Job Summary The Loan Resolution Specialist II is responsible for performing a variety of operational and analytical activities in support of business objectives. This role requires strong attention to detail, problem-solving skills, and the ability to accurately review, process, and validate informa
Escrow Specialist II
Summary: Monitors activities of escrow vendors to ensure accuracy, timeliness, required service levels, accurate billing, compliance with state and Federal laws, and provide quality customer service. Performs comparison of Company and vendor data to ensure integrity. Duties: Perform regular data int
Business Development Analyst
Position Summary The Business Development Analyst plays a critical role in supporting loan sale and servicing transactions by serving as the primary liaison between clients, legal counsel, and internal business partners throughout the contract review and execution process. As one of the first points
Director of Loan Servicing
Job Summary The Director of Loan Servicing is responsible for leading the day-to-day operations of the assigned department while driving operational excellence, employee engagement, compliance, customer experience, and business performance. This role oversees servicing operations, develops team memb
Investor Reporting Analyst III
Principal Duties: Aggregate loan activity from various sources into summary remittance reports Reconcile custodial bank accounts to loan activities accurately and timely Remit funds due to investors accurately and timely Research and resolve questions timely, accurately, and thoroughly Understand an
Investor Reporting Analyst I
Investor Reporting Analyst Job Summary: The Investor Reporting Analyst I is responsible for the daily/monthly reporting, reconciliation and remittance of loan activity and calculated funds due to Investors/Owners of pools of mortgage loans. Principal Duties: 1. Aggregate loan activity from various s
Customer Care Expert
The Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discussions. The CCE's primary responsibility is
Customer Care Expert (SLC)
Monday to Friday Full Time: 9:00AM-6:00PM The Customer Care Expert (CCE) is responsible for providing solutions via excellent personalized service and support in a courteous and professional manner to customers throughout the life of the mortgage account, during inbound and outbound telephone discus
Foreclosure Spec
Summary: Provide clerical and analytical support to help solve problematic issues in the foreclosure process. Provide assessments for mitigation vs. litigation resolutions. Communicate with the legal department to comprise strategies and review ongoing files. Ensure monthly follow-ups are completed
IT Business Analyst
This position will work with business units and IT team members to understand processes, document requirements, and help ensure successful implementation of system updates and improvements. This position supports the connection between business needs and technology solutions using practical, hands-o
Customer Advocate II
Dispute Resolution Specialist Help customers find clarity. Solve meaningful problems. Make a real impact. As a Dispute Resolution Specialist, you'll be the go‑to expert for investigating and resolving customer and authorized third‑party concerns. Your work ensures accuracy, compliance, and trust --