spsservicing

The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. The CCE will be the liaison between the cust

The Customer Care Expert (CCE) is responsible for delivering personalized service to the customer throughout the life of the loan to solve customer inquiries and manage the customer relationship throughout the default process in a call center environment. The CCE will be the liaison between the cust

Director Analytics Accountable for leading the Analytics function through direct, hands-on execution, pragmatic business partnership, and modern AI-driven automation. This role is designed for a grounded, operational leader who acts as a problem-solver and builder rather than a traditional manager o

The Manager of Servicing Operations is responsible for leading the day-to-day operations of the assigned department while driving operational excellence, employee engagement, compliance, customer experience, and business performance. This role oversees servicing operations, develops team members and

Summary: Research and resolve customer and/or authorized third party concerns including but not limited to foreclosure, escrow, payment application, credit bureau reporting, and payment changes. Communicate results of research in a timely manner either via written correspondence and/or by telephone.

Position Summary The Business Development Analyst plays a critical role in supporting loan sale and servicing transactions by serving as the primary liaison between clients, legal counsel, and internal business partners throughout the contract review and execution process. As one of the first points

Principal Duties: Aggregate loan activity from various sources into summary remittance reports Reconcile custodial bank accounts to loan activities accurately and timely Remit funds due to investors accurately and timely Research and resolve questions timely, accurately, and thoroughly Understand an

Investor Reporting Analyst Job Summary: The Investor Reporting Analyst I is responsible for the daily/monthly reporting, reconciliation and remittance of loan activity and calculated funds due to Investors/Owners of pools of mortgage loans. Principal Duties: 1. Aggregate loan activity from various s