Switchboard

About the Role As a Customer Experience Associate, you’ll keep the operational engine of Switchboard’s Customer Experience team running. You’ll get new customers’ accounts set up, move texting registrations and short code programs through carrier compliance review, and help maintain our organization

Timeline for This Role: Outreach for next steps will begin in mid-to-late November.Switchboard works with thousands of campaigns from school board to Senate and Presidential races, strengthening Democratic digital fundraising and organizing programs up and down the ballot. In addition to helping org

As a Customer Experience Strategist, you’ll be the face of Switchboard to campaigns large and small across the country. You will report to our Head of Customer and Growth. You will serve as an expert in Switchboard’s suite of products and integrations (including texting, email, analytics, webforms,