talk360

The Challenge Talk360’s users are counting on us to just work — a failed call isn’t a UX inconvenience; it’s a broken connection to someone who matters. Quality is the product. Right now, our QA practice is at an inflection point. We’ve been largely manual and reactive. We’re changing that deliberat

The Role Talk360 is a calling app used by more than 6 million people across 190 countries — mostly migrants and travellers calling family abroad. When a payment fails or a transaction goes sideways, someone needs to dig in, work out what happened, and put it right. That’s where you come in. We’re im

The Challenge More than 75% of Talk360’s users are on Android. Every release you ship reaches hundreds of thousands of people across 190 countries, migrants calling home, travellers managing emergencies, families staying connected across borders. For these users, a dropped call or a crash isn’t a UX